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Honda Service Advisor

Honda Service Advisor

Saxet Equity Holdings Goldmound IncNorth Richland Hills, TX, US
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Job Description

Job Description

Rev Up Your Career As a Honda Service Advisor at Norm Reeves Honda-North Richland Hills !

Location : North Richland Hills, TX (Onsite) | Type : Full Time | Salary Range : $60,000 - $125,000

Schedule : Monday-Saturday | Sundays off with another day off mid- week.

As our Service Advisor, you’re one of the most important team members at Norm Reeves Honda in North Richland Hills You’re responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians.

Your work will ensure our guests leave 100% satisfied with their Norm Reeves Honda experience. This role is a great way to kick start your career with us!

What You’ll Do :

  • Greet guests as they arrive in the Service drive
  • Advising customers on maintenance and repair options, including upselling additional services when appropriate
  • Preparing accurate service estimates and quotes for customers, ensuring clarity on costs and timelines
  • Collaborating with the service technicians to relay customer concerns and ensure accurate service execution
  • Maintaining detailed records of customer interactions, services performed, and parts used, as well as managing service history
  • Communicate empathetically with guests about their vehicle
  • Provide timely follow-up progress of each repair order and contact guests with repair changes
  • Analyze quality control reports and maintain a high Customer Service Index Score
  • Process monetary transactions

What You’ll Need :

  • Full time availability. You’ll also need to be at least 18 years old.
  • A valid driver’s license and acceptable driving record
  • Creative, positive, team player attitude
  • Ability to analyze situations and make win-win business decisions
  • Honesty, empathy, and exceptional communication skills
  • Leadership skills in team-based and independent settings

    • What We Offer :

  • Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
  • Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
  • Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
  • Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
  • Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
  • Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
  • Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
  • Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
  • Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
  • Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
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    Service Advisor • North Richland Hills, TX, US