Contract Master Data Analyst

MillenniumSoftFranklin Lakes, NEW JERSEY

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Roles & Responsibilities

Responsibilities

Utilize technical skills to perform business analytics, data collection, and build automation that optimize efficiency and accuracy with distributor end customer error resolution for chargebacks and tracings
Perform business analytics and provide actionable reporting to assist in efficient and accurate distributor end customer maintenance, matching, cross referencing, and chargeback error resolution
Accountable for all aspects of P003 tracing error resolution and data quality for the PCR, and to coordinate corrections and updates with stakeholder teams (CMDM, Business Analytics, and Contract Operations)
Complete audit and cleansing of PCR files for BD’s top 12 distributors, and resolve PCR issues / corrections submitted by Business Analytics and Contract Operations teams
Identify data and process improvements related to corrections processed for the PCR
Partner with customer data management, contracting, membership, and other BD teams to responsively address distributor chargeback related issues and claim processing errors
Exercise appropriate controls to ensure PCR data quality and minimize financial exposure
Efficiently research, match and maintain customer master data with regards to timely dispute resolution and Distributor Partner Cross Referencing and the creation and management of Non-Transactional accounts
Consistently practice policies, procedures, and processes to harmonize all aspects of matching distributor end customers to BD customer master accounts
Provide regular status and issue reporting for all PCR assignments to keep leaders informed

Experience Required

2+ years’ experience across customer account maintenance, master data governance, commercial contract and / or chargeback operations

Strong technical skills in MS Access and / or Qlikview for comparison, matching, and analysis of customer data

Preferred Not Required Experience in ERP (SAP / Vistex)

Analytical problem solver with business acumen and understanding of customer data

Demonstrated experience in handling large data sets and relational databases.

Skills & Certifications

Strong communication and customer centric skills in order to adapt to customer needs while maintaining BD’s values

Strong data and technology management skills to include data acquisition, mining, analysis, data integrity management, metrics management, and action-oriented reporting

Analytical problem solver with business acumen and understanding of customer data

Able to evaluate key business drivers and develop clear solution recommendations

Ability to plan, organize, and manage work load and meet schedules with accurate results

Ability to work well in a matrixed team environment, self-motivated and able to work independently while achieving expectations

Eligibilities & qualifications

BA / BS required

Ability to analyze, interpret and combining the data result sets across multiple sources in order to understand, organize and deliver on critical business requirements to drive solutions

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Master Data Analyst • Franklin Lakes, NEW JERSEY