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Cloud Systems Engineer
Cloud Systems EngineerSynergetics • Denver, CO, United States
Cloud Systems Engineer

Cloud Systems Engineer

Synergetics • Denver, CO, United States
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Role Overview

Synergetics is seeking a Cloud Systems Engineer with deep Microsoft Azure expertise to sustain and evolve our secure cloud environment supporting U.S. Department of Defense missions.

This role combines hands-on technical ownership with program continuity leadership, ensuring system reliability, compliance, and mission success.

You?ll serve as both the Azure operations lead and the continuity deputy to our Program Manager ? taking ownership of cloud reliability, compliance, and customer communication to strengthen redundancy and ensure no single point of dependency.

This is a unique opportunity for someone who thrives at the intersection of engineering precision, mission-critical reliability, and strategic program support.

Due to the nature of work - US Citizenship required.

Must reside in or be willing to relocate to Northern Colorado area.

Key Responsibilities

🔹 Cloud Operations & Reliability

  • Administer and maintain Microsoft Azure infrastructure (PaaS, networking, storage, and security).
  • Serve as the primary 24×7 first responder for critical incidents (estimated one per month), ensuring rapid triage and resolution.
  • Monitor and enhance observability using Azure Monitor, Log Analytics, and KQL-based dashboards.
  • Implement automation and self-healing mechanisms to reduce human intervention and alert fatigue.
  • Develop and maintain Bicep IaC templates and GitHub Actions CI / CD workflows for repeatable deployments.
  • Conduct system patching, optimization, and post-incident reviews.

🔹 Program Continuity & Support

  • Act as Deputy Program Manager, shadowing and supporting our government-facing Program Manager.
  • Participate in government calls, program reviews, and reporting cycles; eventually serve as a backup PM.
  • Maintain a comprehensive Program Playbook with processes, runbooks, and stakeholder documentation.
  • Draft and deliver SITREPs (Situation Reports) and incident summaries for stakeholders.
  • Collaborate cross-functionally to uphold uptime, compliance, and operational excellence.

    • 🔹 Security, Compliance & ITSM

  • Maintain continuous compliance with FedRAMP, NIST 800-53 Rev 5, and DoD Cloud SRG requirements.
  • Use ServiceNow for incident, change, and problem management workflows.
  • Participate in Continuous Monitoring (ConMon) reviews, POA&M updates, and evidence submissions.
  • Support audit readiness by maintaining up-to-date system and procedural documentation.

    • Required Qualifications

  • 5+ years in Azure administration, DevOps, or cloud engineering.
  • CompTIA Security+ (or within 90 days of hire)

    • Expert-level understanding of :

  • Azure Resource Manager, Bicep, and IaC principles
  • Azure Networking (Private Endpoints, NSGs, App Gateway, VPN / ExpressRoute)
  • Entra ID (Azure AD), Defender for Cloud, and monitoring tools
  • Scripting proficiency in PowerShell and / or Python.
  • Familiarity with ServiceNow or equivalent ITSM platforms.
  • Proven ability to troubleshoot and resolve high-severity incidents calmly and efficiently.
  • Strong written and verbal communication; able to interface confidently with government customers.

    • Preferred Qualifications

  • Microsoft Certified : Azure Administrator Associate or Azure Solutions Architect Expert
  • Experience in FedRAMP, DoD, or defense logistics environments
  • Familiarity with containerized workloads (AKS, Azure Container Apps, Docker)
  • Experience leading or supporting program operations in a government context
  • PMP is a plus
  • Military service (active, reserve, or veteran) is a significant plus ? we value the discipline, teamwork, and mission focus that background brings.

    • Compensation & Benefits

  • Base Salary : $135,000 ? $165,000 (DOE)
  • First Responder Stipend : Fixed annual payment recognizing 24×7 readiness for critical incident response (paid monthly whether or not after-hours events occur)
  • Performance Bonus shared across team
  • Health, dental, and vision insurance
  • 401(k)
  • Paid holidays and PTO
  • Annual professional development allowance

    • Work Schedule

  • Standard business hours with 24×7 first responder availability.
  • Flex hours or time off provided following after-hours incident engagement.

    • Who You Are

  • You?re a mission-driven technologist who finds purpose in building reliable, secure systems that matter.
  • You thrive in cloud environments under compliance, love automation, and communicate with calm confidence when things go sideways.
  • You balance deep technical mastery with the humility and composure needed to support government operations and defend uptime for critical DoD systems.
  • You are willing to roll up your sleeves and do what's needed to create successful outcomes.

    • Our Mission & Values

  • At Synergetics, we design, secure, and maintain systems that power essential government operations.
  • This role directly supports Department of Defense (DoD) missions.
  • If personal beliefs or values conflict with supporting our DoD, government, or military warfighters, this position will not be a fit.

    • Otherwise,  if you?re aligned with the mission and ready to apply your expertise in service of national objectives ? we welcome your application.

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