Position Summary
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing budgeting, forecasting and controlling expenses; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.
Respect the Individual : Embrace differences, create a workplace where associates feel seen, supported and connected through a culture of belonging, and create opportunities for all to thrive. Respect the Individual : Work as a team, build strong relationships, and communicate with impact. Respect the Individual : Strengthen the team by mentoring others and recognizing contributions. Act with Integrity : Maintain high standards of integrity, ethics and compliance, model Walmart values, and be accountable. Serve our Customers and Members : Deliver results with the customer in mind. Strive for Excellence : Demonstrate curiosity, take calculated risks, and drive continuous improvement.
At Walmart, we offer competitive pay and benefits including health, retirement, paid time off, and other programs. This description includes the following benefits information : medical, vision, dental coverage; 401(k), stock purchase and company-paid life insurance; PTO, sick leave, parental leave, family care leave, bereavement, jury duty, voting; short-term and long-term disability, company discounts, and more. Some benefits and eligibility depend on job classification and length of employment. For information about PTO and eligibility, please refer to Walmart policies.
Primary Location : 9002 N Navarro St, Victoria, TX 77904-1431, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees to create a safe and productive work environment.
Live Better U is a Walmart-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific plan terms. For information about benefits and eligibility, see One.Walmart.
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