Reservationist

Job Description

Job Description

This fall,  SUSHI SAMBA makes its highly anticipated Los Angeles debut, bringing its iconic blend of Japanese, Brazilian, and Peruvian culture to the heart of West Hollywood.

With locations in some of the world’s most dynamic cities—Las Vegas, London, Dubai, Singapore and now L.A.— SUSHI SAMBA is known for culinary creativity, immersive design, and a high-energy atmosphere unlike any other.

We’re on the lookout for passionate and dynamic reservationists to join our opening team and help deliver unforgettable hospitality in a one-of-a-kind setting.

What You’ll Do :

Availability to work evenings, weekends and most holidays

Communicating clearly and effectively with guests and co-workers

Answer telephones in a prompt manner with appropriate scripting

Answer all email enquiries promptly, accurately and with appropriate templates, if necessary

Receive and record guests’ dining reservations on SevenRooms, correctly and appropriately :

Accurate allocation of tables in the correct restaurant

Ensuring that all appropriate communications are followed with all bookings

Promote and distribute information about SUSHISAMBA events and promotions

Maintain contact with the General Manager and Sales Manager to ensure that booking details are handled properly and guest concerns are addressed

To stay up-to-date with general knowledge about SUSHISAMBA concept and cuisine

To stay up-to-date with Los Angeles events, restaurant trends and transport issues

To be able to prepare reports for the restaurant per shift, if necessary and requested.

Other duties may be assigned

What We’re Looking For :

Previous experience working as a Reservationist within a fast-paced environment

Excellent communication skills in the English language both written and verbal

The ability to maintain and follow processes and standards

Drive and ambition with the desire to learn and grow within the team

Full ownership of your role

Valid documentation of your right to work in the U.S.

What We Offer : $25 per hour

The chance to be part of a world-renowned brand’s LA debut

Ongoing training and clear opportunities for growth

Healthcare contributions for eligible employees with the option for employees to include dental and vision insurance

401k retirement plan

Long service awards

50% discount when dining at SUSHI SAMBA

Holiday parties

Free daily staff meals on duty

Quarterly company sponsored employee events

Access to 24 / 7 employee assistance program