Senior Supervisor - Custodial

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities .

Job Summary

The Senior Supervisor oversees custodial operations, ensuring facilities are clean, safe, and well-maintained. Responsibilities include supervising senior custodians and staff, conducting quality control inspections, managing building assignments, and scheduling shifts. They also handle timesheet approvals, time management, and serve as the liaison between the COR and ServiceSource when the Project Manager is unavailable. Reporting to the Project Manager, the Senior Supervisor plays a key role in maintaining facility standards and efficient operations.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Supervise and manage custodial staff, including Senior Custodians, assigning tasks, monitoring performance, and providing training.

Coordinate building assignments, work schedules, and ensure timely completion of janitorial and floor care services.

Maintain inventory of cleaning supplies and equipment, ensuring timely restocking and proper usage.

Conduct quality inspections, uphold facility standards, and address employee concerns, escalating issues to the Project Manager as needed.

Perform administrative duties such as completing performance reviews, maintaining records, and managing facility access.

Additional Responsibilities

Performs custodial duties as assigned.

Respond to emergencies and safety concerns promptly and effectively.

Must be able to properly work all machinery and equipment.

Must work to ensure that all policies and procedures are being followed.

Perform transportation duties as assigned.

Participate in meetings and training sessions.

Assist with other tasks as assigned by management.

Qualifications : Education, Experience and Certification(s)

Minimum of five (5) years of supervisory experience in custodial services.

Minimum of five (5) years of working experience in custodial services and supervising 30+ personnel

Must be able to obtain / maintain SECRET clearance

CPR Certified (Must be renewed every two (2) years

Must possess a valid driver's license and pass a motor vehicle background check.

High School diploma required

Knowledge, Skills, and Abilities

Knowledge of CIMS Certification (Preferred)

Knowledge of Bloodborne Pathogens

Ability to communicate effectively orally and in writing

Proficient at Microsoft Word, Excel, PowerPoint, Outlook and Microsoft Teams

Skilled at floor care services, machinery and chemicals.

Knowledge of proper hazardous chemical disposal

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate.

What We Offer - for Benefit Eligible Employees May Include :

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features :

Health coverage for you and your family through Medical, Dental, and Vision plans.

Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance. A generous paid time-off program in which the benefits increase based on your tenure with the company.

What We Offer - for Benefit Eligible Employees May Include :

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features :

Health coverage for you and your family through Medical, Dental, and Vision plans.

Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT :

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information