Talent.com
Customer Enablement Manager
Customer Enablement ManagerHockeyStack • San Francisco, CA, United States
Customer Enablement Manager

Customer Enablement Manager

HockeyStack • San Francisco, CA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

1 day ago Be among the first 25 applicants

HockeyStack Is An Applied AI Company On a Mission To Automate Sales, Marketing, And Customer Success For B2B Companies. We Build The Most Complete And Accurate Picture Of The B2B Buyer By Integrating With Every Tool Your Team Uses, Partnering With Third-party Data Providers, And Deploying Custom AI Research Agents. We Use This Data To Power Applications That Automate High-value, High-complexity Workflows Across The Go-to-market And Revenue Teams. Our Core Products Include

  • Marketing Intelligence – instantly answers questions like “What led to that sudden drop in pipeline?”
  • Account Intelligence – surfaces next-best actions to help reps move target accounts toward conversion

Since launching in January 2023, we’ve come through Y Combinator, raised a $20M Series A led by Bessemer. We’re growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in-person, move fast and hire people who are ready to win.

🚀 Your Mission

As Customer Enablement Manager , you’ll own the creation and execution of enablement programs that help customers adopt HockeyStack, maximize value from the platform, and drive change management across their organizations. Sitting at the intersection of Customer Success and Data Analytics, your mission is to ensure customers not only understand how to use HockeyStack, but also how to leverage it strategically in their GTM motions.

You’ll be responsible for scaling customer education through engaging content, a world-class knowledge base, and impactful training for both customers and internal teams. This is a highly visible role that will shape how we drive adoption, retention, and business outcomes as HockeyStack scales worldwide.

🔧 What You’ll Do

  • Create engaging educational content (videos, webinars, decks, knowledge base articles) that helps customers get value from HockeyStack.
  • Build, maintain, and scale our external knowledge base to ensure accuracy, accessibility, and strategic alignment with customer needs.
  • Partner with Customer Success Managers and Data Analysts to deliver training that combines platform education with actionable GTM insights.
  • Lead live training sessions for both customers and internal GTM teams to drive confidence and adoption.
  • Design and execute scalable enablement programs that improve retention, adoption, and change management across our customer base.
  • Collaborate cross-functionally with Product, Marketing, and Success to support feature
  • 🧬 What We’re Looking For

  • Ownership-first mindset — you take initiative, move fast, and figure things out
  • Thrive in early-stage, high-urgency environments where speed and impact matter
  • Curious, self-aware, and feedback-driven — you bring energy, not ego
  • See this role as a defining chapter — not a stepping stone or side quest
  • 3–6 years of customer enablement or education experience in high-growth B2B SaaS.
  • Strong background with data platforms, analytics, or MarTech / GTM tools.
  • GTM or marketing experience with an understanding of how revenue teams operate.
  • Proven ability to create educational content (video, decks, written guides) and instructional design expertise.
  • Excellent facilitation and communication skills to train both customers and internal stakeholders.
  • Highly organized, detail-oriented, and able to manage multiple initiatives in a fast-paced environment.
  • A self-starter who thrives in high-growth settings.
  • ✨ Why Join Now?

    We’re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You’ll be joining a company with real traction, rapid growth, and meaningful backing—where every person still shapes the outcome. This isn’t just a job. It’s a chance to build something category-defining with people who care deeply about doing it right.

    We’re building a high-performing, in-person culture at our San Francisco HQ , where the team collaborates shoulder-to-shoulder five days a week . The on target earnings range for this role is $120,000 to $180,000 USD , adjusted for location and qualifications.

    HockeyStack is proud to be an Equal Opportunity Employer . We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Management and Manufacturing

    Industries

    Software Development

    Referrals increase your chances of interviewing at HockeyStack by 2x

    Sign in to set job alerts for “Customer Manager” roles.

    San Francisco, CA $90,000.00-$110,000.00 2 weeks ago

    San Francisco, CA $100,000.00-$150,000.00 2 weeks ago

    Alameda, CA $112,000.00-$224,000.00 4 days ago

    San Francisco, CA $140,000.00-$200,000.00 2 weeks ago

    Manager - SFO San Francisco International Airport

    San Francisco, CA $80,000.00-$95,000.00 1 month ago

    San Francisco, CA $90,000.00-$130,000.00 3 weeks ago

    San Francisco, CA $26.00-$29.00 3 weeks ago

    San Bruno, CA $137,000.00-$200,000.00 4 days ago

    San Francisco, CA $100,000.00-$150,000.00 1 month ago

    Associate Manager, Customer Success (NAM SMB)

    San Francisco, CA $200,000.00-$271,000.00 5 days ago

    MEMBER EXPERIENCE MANAGER, SHARED SERVICES - CUSTOMER SERVICE MANAGER 2 - RASC

    Oakland, CA $175,000.00-$205,000.00 2 months ago

    San Francisco, CA $92,500.00-$125,000.00 2 weeks ago

    San Francisco, CA $60,000.00-$75,000.00 1 year ago

    Customer Support Technical Operations Manager

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Enablement Manager • San Francisco, CA, United States

    Job_description.internal_linking.related_jobs
    Senior Enterprise Customer Success Manager

    Senior Enterprise Customer Success Manager

    SuperAnnotate AI • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure.We specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    slopepay.com • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Slope is an AI fintech backed by Sam Altman, J.We help global SMBs and enterprise customers access the capital they need to grow by embedding financing directly into commerce platforms like Amazon,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Enterprise Customer Success Manager

    Enterprise Customer Success Manager

    Decagon • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience.Our AI agents provide intelligent, human-like responses across chat, email, and voi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Success Manager, Enterprise

    Customer Success Manager, Enterprise

    Airwallex • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Airwallex is the only unified payments and financial platform for global businesses.Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Enablement Manager

    Customer Enablement Manager

    HockeyStack, Inc. • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies.We build the most complete and accurate picture of the B2B buyer. We use this data to power appli...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Success Engagement Manager

    Customer Success Engagement Manager

    Viaduct • San Francisco, California, USA
    serp_jobs.job_card.full_time
    Viaduct uses patented AI to discover hidden patterns in complex time series data to reduce the cost of quality management and enable predictive maintenance at scale. Our solution was built to solve ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Customer Success Manager

    Enterprise Customer Success Manager

    HOVER • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Hover helps people design, improve, and protect the properties they love.With proprietary AI built on over a decade of real property data, Hover answers age‑old questions like “What will it look li...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Customer Success Manager - Adoption & Growth

    Technical Customer Success Manager - Adoption & Growth

    Unlayer • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    A dynamic software company is seeking a Technical Customer Success Manager to manage customer success and satisfaction.Responsibilities include overseeing the customer lifecycle, acting as a truste...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Customer Success Manager

    Enterprise Customer Success Manager

    Menlo Ventures • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Hover helps people design, improve, and protect the properties they love.With proprietary AI built on over a decade of real property data, Hover answers age-old questions like “What will it look li...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Revenue GTM Enablement Leader

    Revenue GTM Enablement Leader

    Benchling • San Francisco, California, United States
    serp_jobs.job_card.full_time
    Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Enablement Manager

    Customer Enablement Manager

    Lambda • San Francisco, CA, US
    serp_jobs.job_card.full_time
    Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers.Our customers range from AI researchers to enterprises and hyperscalers.Lambda's m...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Enablement Engineering Manager

    Enablement Engineering Manager

    Lumafield • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Lumafield was founded in 2019 to upgrade manufacturing.We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and spe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Partner Enablement Manager

    Partner Enablement Manager

    Rillet • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Our customers are the financial brains of their companies.Our job is to help them run the numbers with impossible speed, accuracy, and insight. Rillet is an AI-native ERP that can drive a zero-day c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Strategic Enterprise Customer Success Manager

    Strategic Enterprise Customer Success Manager

    Salesforce, Inc. • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    A leading technology company is seeking a Customer Success Manager responsible for enhancing customer adoption and satisfaction. You will engage with enterprise clients, craft success plans, and lea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Revenue Enablement Manager

    Revenue Enablement Manager

    Pave • San Francisco, California, USA
    serp_jobs.job_card.full_time
    At Pave were building the industrys leading compensation platform combining the worlds largest real-time compensation dataset with deep expertise in AI and machine learning.Our platform is perfecti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Customer Success Manager

    Enterprise Customer Success Manager

    Mintlify • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    We're on a mission to empower builders.Our docs platform serves 100 million+ developers every year and powers documentation for 10,000+ companies, including Anthropic, Cursor, PayPal, Coinbase, X, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Enablement Manager

    Client Enablement Manager

    UpMetrics • San Francisco, California, USA
    serp_jobs.job_card.full_time
    Reports to : VP of Client Success.At UpMetrics were building a world where impact organizations have the knowledge tools and connections to achieve their missions. Our mission is to help organization...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Customer Success Manager

    Enterprise Customer Success Manager

    Ivo • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Contract negotiation is the most time-consuming, costly, and difficult component of the contract lifecycle—and it hasn’t gotten much easier since the days of fax machines.Large language models have...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted