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Facilities Coordinator
Facilities CoordinatorCBRE Group • San Jose, CA, US
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Facilities Coordinator

Facilities Coordinator

CBRE Group • San Jose, CA, US
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Facilities Coordinator

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the Role

The purpose of this position is to provide administrative and operational assistance to the facility management team to ensure the successful completion of client facility needs. Responsibilities include managing maintenance requests, coordinating repairs, and assisting with vendor communication. The ideal candidate will have strong organizational skills, the ability to prioritize tasks, and experience with CMMS systems. This position reports to the Facility Manager and requires close collaboration with other team members.

What You'll Do

Responds to client inquiries and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer happiness.

Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.

Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.

Maintains files on work orders, proposals, and department files.

Creates vendor files and checks accuracy on completed paperwork submitted by vendors.

Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.

Assists with the inspections on the facility campus.

Uses pc and / or PDA for work order system, email, ESS and training.

Assist with process and procedure training.

What You'll Need

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED) required. Minimum of two years of related experience and / or training.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.

Ability to respond to common inquiries or complaints from clients, co-workers, and / or supervisor. Ability to effectively present information to an internal department and / or large groups of employees.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Why CBRE?

A culture of respect, integrity, service and excellence crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!

  • Benefits start 1st of the month : Medical, dental, vision, PTO, 401k, etc.
  • Internal advancement available after 6 month mark
  • Competitive Pay

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process.

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Coordinator • San Jose, CA, US

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