Claims Representative Associate

Gallagher Bassett Claims Adjuster

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnershipand that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes driverspeople who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

How you'll make an impact :

• Investigates, evaluates, disposes and settles less complex claims under close supervision and includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves.
• Incumbent has completed introductory training in claims adjusting methodologies, has obtained all initially required licenses, and is at full case load capacity.
• Employee is working to establish and build claims reserve and settlement authority levels, while continuing to grow their understanding of claims management processes.
• Generally under the mentorship of more senior claims adjusters.
• Interfaces with, and obtains information from, claimants, clients, vendors and other resources.
• Conducts limited investigations, appropriately documents information, evaluates losses and exposures and recommends appropriate settlements to conclude claims.
• Analyzes and evaluates various coverage, liability, exposure and damage issues.
• Maintains effective and ongoing communication with various internal and external contacts.

About You

Required : High school diploma and a minimum 1 year of related claims experience required. Appropriately licensed and / or certified in all states in which claims are being handled. Knowledge of accepted industry standards and practices. Computer experience with related claims and business software.

Preferred : Bachelor's degree preferred. Behaviors : Able to multi-task, establish priorities, complete tasks / assignment timely and comply with process requirements. Solid verbal and written communications skills. Exceptional commitment to customer service. Able to work cooperatively in a team environment.

Compensation and Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

We Value Inclusion and Diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.