Information Technology Specialist

Adecco Creative partnered with a software development firm to hire an Executive IT Support Specialist.

This 6-12 month, ONSITE W2 contract pays $50-65 / hr.

Executive IT Support Specialist Job Description

Role Title : Executive IT Support Specialist / White Glove Technician

Location : Menlo Park, Silicon Valley / Bay Area, CA

Reports To : ServiceDesk Manager

Role Summary

The Executive IT Support Specialist is a high-impact, high-visibility role responsible for delivering confidential, immediate, and premium "white glove" technical support to our CEO, VPs, senior leaders, and designated high-priority personnel. This role requires in-depth technical expertise across the modern tech stack, unwavering discretion, and a commitment to ensuring zero productivity downtime for the company's most critical decision-makers.

Key Responsibilities :

I. High-Touch Service Delivery

• Dedicated 24 / 7 / 365 On-Call Support : Provide immediate, direct-access support to executives, requiring flexibility to resolve issues in-person, remotely, and after hours / weekends to meet executive schedules.
• Proactive & Preventative Care : Move beyond reactive ticket solving. Conduct scheduled, non-disruptive preventative maintenance on all executive hardware (laptops, mobile phones, networking equipment) to ensure peak performance and stability.
• A / V and Presentation Mastery : Provide expert, zero-fail setup and monitoring for all high-stakes internal and external presentations, board meetings, investor calls, and large-scale video conferences.
• Executive Travel Readiness : Prepare and test all technology kits for executive travel, ensuring secure global connectivity and local technical support coordination when necessary.

II. Deep Technical & Security Expertise

III. Confidentiality & Process Excellence

Qualifications :

Fine print :

This is a W2 position.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws.

Equal Opportunity Employer / Veterans / Disabled

Must be authorized to work in the U.S. without employer sponsorship.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.