Senior Systems Analyst (Telecom Expense Management)

Job Description

We're searching for a Senior Systems Analyst (Telecom Expense Management) - someone who works well in a fast-paced setting. In this position, you will have a major role in developing business solutions by investigating processes to understand data and communications flow with individual tasks and transactions within Integrated Delivery System. The Telecom Expense Management (TEM) Analyst will be responsible for overseeing and optimizing all telecommunications expenses across the organization. This individual will manage telecom vendor relationships, analyze billing data, identify cost-saving opportunities, and implement strategies to reduce overall telecommunications spend while ensuring operational efficiency and service quality.

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Job Duties & Responsibilities

• Conduct comprehensive reviews of telecom invoices, contracts, and inventory to identify billing errors, unused services, and cost-saving opportunities.
• Develop and maintain an accurate inventory of all telecommunications assets, including circuits, lines, mobile devices, and related services.
• Work closely with IT, Finance, and Procurement to ensure telecom expenses are accurately allocated and reported.
• Negotiate with carriers and vendors to secure optimal pricing, contract terms, and service-level agreements.
• Develop and track key performance indicators (KPIs) to measure telecom expense trends and savings initiatives.
• Coordinate telecom service changes, disconnects, and adds to align with organizational needs.
• Provide monthly, quarterly, and annual reporting on telecom spend, trends, and cost-saving initiatives.
• Stay informed on industry trends, emerging technologies, and best practices in telecom cost management.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Skills & Requirements

About Us

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics / gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State / Province or Local status unrelated to the performance of the work involved.