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Service Coordinator

Service Coordinator

Low Country MachineryPooler, GA, US
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Job Description

Job Description

  • Job Summary :

We are seeking a Service Coordinator to oversee and coordinate the delivery of services to our clients. The Service Coordinator will be responsible for scheduling appointments, ensuring proper documentation is completed, and communicating with clients to understand their needs and concerns.

  • Qualifications :
  • High school diploma or equivalent required; Bachelor's degree in a related field is a plus
  • Proven experience in customer service or a similar role
  • Strong organizational and communication skills
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in using service management software is preferred
  • Responsibilities :
  • Schedule appointments and coordinate service delivery for clients
  • Communicate with clients to assess their needs and address any concerns
  • Maintain accurate and up-to-date client records and service documentation
  • Collaborate with internal teams to ensure effective service delivery
  • Assist in resolving any issues or complaints raised by clients
  • Monitor service delivery to ensure quality standards are met
  • Additional Requirements :
  • Ability to work independently and as part of a team
  • Strong problem-solving skills
  • Excellent interpersonal skills
  • Detail-oriented and thorough in documentation
  • Willingness to adapt to changing priorities and client needs
  • Knowledge of best practices in customer service industry
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    Service Coordinator • Pooler, GA, US