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Senior Product Manager
Senior Product ManagerBOLD • Knoxville, TN, US
Senior Product Manager

Senior Product Manager

BOLD • Knoxville, TN, US
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Senior Product Manager

At BOLD, we're transforming how millions of job seekers around the globe build their resumes and land their next role. As a Senior Product Manager for MyPerfectResume.com, you'll define the vision and roadmap for creating tailored, user-centric experiences across the resume-building journey. From the first click through post-purchase, you'll ensure every job seeker has a relevant, guided experience.

This role combines strategy and execution with direct business impact. You'll use data, research, and experimentation to segment users by their needs, whether by geography, job type, or intent, and deliver experiences that feel customized and intuitive. You'll partner with Design, Engineering, and Data Science to bring these journeys to life, while collaborating with our Content Technology team to connect personalization with next-generation, LLM, and AI-powered features.

If you're passionate about shaping customer experiences, driving measurable results, and helping people around the world find jobs and build lasting careers, this role is for you.

Job Description

About This Team

This position works within the Customer Experience organization whose job it is to help millions of job seekers each year take the first step toward landing their next job. We combine human-centered design with cutting-edge technology to deliver experiences that are simple, personalized, and effectiveempowering users to stand out in their job search. Our work is central to BOLD's mission : helping people find jobs and build lasting careers.

What You'll Do

  • Use data and research to identify user needs and pain points by geography, background, intent, and behavior, creating differentiated experiences that improve conversion and retention.
  • Partner with platform engineering teams to design scalable systems (e.g., personalization frameworks) that dynamically tailor experiences based on multiple inputs such as job intent, geography, or uploaded resumes.
  • Collaborate with Business Development and strategic partners to design and deliver co-branded or integrated user journeys that extend BOLD's personalization capabilities into partner ecosystems.
  • Own the roadmap by developing and prioritizing hypotheses at key funnel moments (e.g., template selection, resume upload) to improve user segmentation and personalization.
  • Work with Content Technology and Data Science to integrate AI and LLM-powered features into tailored guidance and recommendations.
  • Translate complex personalization requirements into clear specifications for Design and Engineering, balancing flexibility, scalability, and speed of delivery.
  • Create and analyze A / B tests to validate personalized experiences, optimize conversion rates, and inform long-term platform development.

What You'll Need

  • 6+ years of product management or related experience.
  • A track record of defining product vision and delivering measurable business outcomes.
  • Experience building or working with multiple scalable platforms (e.g., personalization engines, decisioning systems, or other rules / ML-driven frameworks) to drive simple user experiences.
  • Familiarity with APIs, integrations, and working closely with platform engineering teams to deliver extensible solutions.
  • Skilled at data-driven decision-making (quantitative and qualitative), able to define metrics, analyze performance, and translate insights into action.
  • Experience working deeply with Data Science on AI and LLM-powered products.
  • History of partnership with UX / UI designers to translate requirements into powerful experiences.
  • Strong cross-functional leadership skills and the ability to align teams around a shared vision, including external partners and business development.
  • Proven expertise in A / B testing and large-scale experimentation, including statistical analysis and test design.
  • Comfort working across global teams and balancing short-term impact with long-term strategic bets.
  • What's Good To Have

  • Experience within the internet consumer industry or B2C is highly desirable.
  • Benefits

    Outstanding Compensation

  • Competitive salary
  • Bi-annual bonus
  • 401(k) plan with match
  • Equity in company
  • Flexible spending accounts (health, dependent care)
  • Internet and home office reimbursement
  • 100% Full Health Benefits

  • Medical, dental, and vision (optional plans for your family)
  • Life & long-term disability insurance (optional)
  • Mental health support and resources
  • Wellness reimbursement (gym, health apps, etc.)
  • Pet Insurance (optional)
  • Flexible Time Away

  • Flexible PTO
  • Sick time policy
  • Observed holidays
  • Salary & Eligibility

    Starting pay range

    $120,000$170,000 USD

    Pay Transparency

    Individual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms.

    Eligible Hiring Locations

    This position is 100% remote, work from home.

    BOLD can hire full-time residents of the following U.S. States & Territories : Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

    About BOLD

    We Transform Work Lives

    As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.

    We Celebrate and Promote Diversity and Inclusion

    We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We do not discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.

    Under San Francisco's Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for the position.

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