Credit & Termination Field Technician

Description

Credit and Termination Field Technician

Essential Functions and Responsibilities :

• Demonstrates safe, high quality work practice while working as part of a team.
• Complete assigned tasks established within time frames under the direction of the Field Supervisor or Project Manager.
• Provide outstanding customer service by responding promptly and respectfully to internal and external customer needs.
• Deliver all work in an organized, timely manner following company and regulatory standards.
• Identify and report hazardous working conditions to management.
• Adhere to PUC Chapter 56 regulations and company safety polices.
• Preparation and delivery of 72 hour and 48-hour notices of intent to terminate water service for non-payment.
• Perform water service termination and restorations as required.
• Install theft deterrent devices at terminated services.
• Verify and update account information before restoration of service.
• Respond to emergency restorations as required
• Prioritize tasks effectively and work accordingly to assigned schedules.
• Performs other duties as assigned
• Adheres to all company policies and procedures
• Follow all company polices, OHSA standards and mandatory safety practices.

Experience, Requirements and Abilities :

Physical Requirements :

A ctivity :

A ctivity :

Standing

Seeing

Walking

Reading

Key :

Rarely = less than 10%

Occasionally = up to 33%

Frequently = up to 66%

Continuously = 67% to 100%

Sitting

Reaching

Stooping

Range of Motion

Kneeling

Hearing - Speech Range

Squatting

Depth Perception

Body Twisting

Color Vision

Crawling

Lifting

Sense of Touch

Carrying

Manual Dexterity

Pushing

Speaking Clearly

Pulling

Seeing Distant

Climbing Ladders

Climbing On / Off Truck

Climbing Stairs

Climbing Poles

Balancing

Griping

Lifting up to 10 lbs

Lifting over 10 lbs to 50 lbs

Lifting over 50 lbs

Individuals must be able to perform the essential functions of the position with or without reasonable accommodation. Individuals with a disability who desire reasonable accommodation should contact the Corporate EEO Officer at 1-800-248-8733.

An Equal Opportunity Employer, including disabled and vets.

Benefits

We offer a competitive range of benefits to support our employees’ health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security / U.S. Customs and Immigration Service to e-Verify all newly hired employees.

An Equal Opportunity Employer.

Please note :

Notice to Agencies : We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment / staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.