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Patient Care Coordinator (Part Time Seasonal Coverage)
Patient Care Coordinator (Part Time Seasonal Coverage)SCP Health • Atlanta, Georgia, USA
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Patient Care Coordinator (Part Time Seasonal Coverage)

Patient Care Coordinator (Part Time Seasonal Coverage)

SCP Health • Atlanta, Georgia, USA
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  • serp_jobs.job_card.part_time
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At SCP Health what you do matters

As part of the SCP Health team you have an opportunity to make a difference. At our core we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients 7500 providers 30 states and 400 healthcare facilities SCP Health is a leader in clinical practice management spanning the entire continuum of care including emergency medicine hospital medicine wellness telemedicine intensive care and ambulatory care.

Why you will love working here :

  • Strong track record of providing excellent work / life balance.
  • Comprehensive benefits package and competitive compensation.
  • Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration courage agility and respect.

Great opportunity for Nursing students looking for a part time job while on winter break to join our SCP Team!

Primary Duties and Responsibilities :

  • Support the Patient Coordination team in conducting outreach calls to patients post-discharge ensuring follow-up appointments medication adherence and patient understanding of discharge instructions.
  • Assist patients with non-clinical needs including navigation of healthcare resources and referrals.
  • Collect and accurately document patient information in designated systems.
  • Monitor and record patient-reported concerns escalating clinical issues to licensed staff as appropriate.
  • Provide compassionate communication and patient education under supervision reinforcing instructions related to care plans and self-management.
  • Assist with administrative tasks including organizing records maintaining data accuracy and supporting patient scheduling efforts.
  • Collaborate with healthcare team members to ensure timely resolution of patient needs and service coordination.
  • Adhere to organizational policies patient confidentiality requirements and compliance protocols.

    • Knowledge Skills and Abilities :

  • Strong interpersonal and communication skills with a patient-centered approach.
  • Basic understanding of anatomy physiology medical terminology and patient care processes.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated organizational and documentation skills.
  • Proficiency with Microsoft Office Suite (Word Excel PowerPoint Outlook) and collaboration platforms (Teams Webex).
  • Compassion empathy and a commitment to providing quality patient interactions.

    • EDUCATION (Required) :

  • Currently enrolled in an accredited Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) program.

    • QUALIFICATIONS :

    Previous Experience :

  • Completion of at least two semesters or one clinical rotation.
  • Customer service or healthcare-related experience is a plus.

    • Knowledge Skills and Abilities :

  • Ability to demonstrate professionalism reliability and a strong sense of accountability.
  • Strong interpersonal skills with the ability to establish rapport quickly with patients families and healthcare team members.
  • Excellent verbal and written communication skills.
  • Basic knowledge of clinical practices and patient-centered care principles.
  • Strong problem-solving and critical thinking abilities with sound judgment in knowing when to escalate concerns.
  • Organizational skills to manage multiple tasks with accuracy and efficiency.
  • Proficiency in Microsoft Office applications (Word Excel PowerPoint Outlook) and collaboration platforms such as Teams or Webex.
  • Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
  • Compassion empathy and sensitivity when interacting with diverse patient populations.

    • Certification and Licenses :

  • Basic Life Support (BLS) Certification (Preferred not required).

    • CONTACTS INSIDE AND OUTSIDE THE ORGANIZATION :

  • Frequent contact with Patient Coordination leadership and team members.
  • Regular interaction with patients and families via phone.
  • Intermittent contact with clinical staff for issue escalation.

    • WORK ENVIRONMENT AND PHYSICAL DEMANDS :

  • Professional office work setting.
  • Continuous oral and written communication.
  • Continuous computer use.
  • Occasional bending kneeling and light lifting up to 10 pounds.
  • Requires strong mental focus and attention to detail.

    • PRIMARY LOCATION :

  • Atlanta GA (Position will be working from home but need to be in Atlanta GA area for onboarding)

    • SCHEDULE :

  • 25 hours a week for seasonal coverage (December & January)
  • Monday - Friday : 9am to 2pm EST (can accommodate afternoon hours if necessary which would be 12pm - 5pm)

    • CONFIDENTIALITY :

    The daily activities of this position will be held in the strictest confidence whether it is in regard to a person individual and / or a strategic initiative. Confidentiality must be maintained on any and all documents and / or information processed.

    COMPLIANCE :

    All SCP Health employees will abide by all policies and procedures including the SCP Health Corporate Compliance Program and will adhere to all applicable local state and federal laws.

    DISCLAIMER :

    The above statements reflect the general duties considered necessary to describe the essential functions of the job as identified and shall not be considered as a detailed description of all work requirements which may be inherent in the position. They may be subject to change at any time due to reasonable accommodations or other reasons.

    Required Experience :

    IC

    Key Skills

    Bidding,Apps,Benefits,Corporate Recruitment,Android Development

    Employment Type : Part-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 400 - 400

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