Café General Manager
We are a fast casual inspired hospitality brand committed to providing environments where our guests or "locals" feel special through genuine connections, & Great food brand & coffee bakery feel. Locals come for their daily escape & to feel more connected in their communities.
Position Overview
Seeking a business-savvy & hospitality-driven General Manager to oversee our café in Philadelphia, NYC , DC, markets ! This hands-on role requires a passionate leader who thrives in the front of house and can connect with guests like a Maître D' in a European morning café. Our General Manager will embrace the early morning and lunch café business with a work schedule that typically ends by 5pm. This position supports a great work / life balance within an amazing growing brand.
What You'll Do
- Oversee the café's daily operations
- Set the tone in your location & bring energy in everything you do while inspiring your team
- Build genuine connections with guests and help establish regulars in the café
- Work side by side in position with your teammates
- Enforce quality assurance and steps of service
- Manage overall profitability through P&L oversight; achieving sales, cost of goods, and labor targets
- Encourage development amongst your team through conversations and reviews
- Lead by example in Health & Safety and ServSafe compliance
- Play an active role in the Philadelphia community through neighborhood engagement
Required Skills & Experience
2+ years experience as a General Manager in a full-service restaurantA passion for hospitality & providing great serviceProven achievement of key performance indicators in prior management positionsStrong financial acumen skills (P&L management, budgeting, and sales forecasting)Ability to coach, mentor, & develop hourly team membersOrganized and detail-orientedStrong interpersonal and communication skillsA team player who enjoys working collaboratively to achieve great performanceAbility to work in a high demand, fast-paced environmentAbility to stand for extended periods and lift up to 40lbsDOH Accreditation and / or ServSafe CertifiedOur Leaders Benefit From
Career development opportunities with a growing company!Quarterly bonus potentialHealthcare & Paid Parental Leave401k w / company matchPaid vacation & holidays