Floating Community Manager

Overview

Floating Community Manager role at Greystar. Greystar is a leading global real estate platform offering expertise in property management, investment management, development, and construction services in rental housing.

Job Description

Manages the day-to-day operations of an assigned property, including managing the team, daily activities, and resources to achieve budgeted financial and operational goals, and ensures operation complies with Company policies, Fair Housing, ADA, FCRA, and other laws governing multi-family housing operations.

Assists in the due diligence and takeover process by completing file audits and unit inspections, conducting interviews, and facilitating onboarding processes.

Acts as a performance improvement resource to onsite team members by providing coaching, training, and recommendations for education and training options based on specific situations.

Provides input into budget development for assigned communities by analyzing financial statements, reviewing marketing information, and accessing operational reports to establish historic and predictive performance patterns.

Meets targeted revenues by ensuring rent and fees are collected and posted timely, making financial deposits, and preparing monthly financial status reports.

Approves invoices from vendors and service providers, verifies insurance certificates, codes charges, and communicates with vendors, accounting, and owners as needed.

Controls expenditures within the approved budget and manages petty cash balance and maintenance.

Oversees lease enforcement, including reviewing applications, renewals, inspections, notices, evictions, and late fee collection as allowed by lease terms.

Establishes relationships with housing officials and academic institutions, communicates policies to residents, and ensures compliance with regulations.

Gathers and analyzes market trends to influence short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.

Promotes resident satisfaction and retention by responding to complaints and requests promptly and ensuring maintenance team compliance with service standards.

Assists with establishing and implementing social media accounts, email templates, online listings, websites, and other online tools; monitors online ratings and provides response recommendations.

Conducts regular property inspections to maintain safety, cleanliness, and appearance; coordinates actions to meet standards.

Supervises team members, including interviewing, hiring, orientation, training, and performance management in line with Company policies and values.

Supports client / owner relationships by conducting property tours, providing performance updates, and responding to owner requests.

Completes accounting, financial, administrative, and other reports as assigned.

Additional Compensation

Many factors determine pay, including business requirements, prior experience, skills, and location.

Corporate Positions : Eligible for quarterly or annual bonuses based on individual and company performance.

Onsite Property Positions : Eligible for weekly, monthly, and / or quarterly bonuses depending on role and performance.

Robust Benefits Offered

Competitive medical, dental, vision, and disability & life insurance. Low employee costs for employee-only coverage; costs may change with tenure.

Paid time off : 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays; birthday off after 1 year of service; additional vacation with tenure.

Onsite housing discount at Greystar-managed communities, subject to discount and unit availability.

6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

401(k) with company match up to 6% after 6 months of service.

Paid parental leave and fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).

Employee Assistance Program; Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

Charitable giving program and benefits.

Benefits offered for full-time employees; for Union / Prevailing Wage roles, compensation and benefits may vary by Collective Bargaining Agreements and local laws.

Greystar will consider qualified applicants with arrest and conviction records.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

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