Transportation Coordinator

Transportation Coordinator

Reporting to the NA Transportation Manager, this role will focus on daily planning, monitoring, and execution of transportation requests (bookings) to Fruit and Commercial Liner customers. The process begins with the receipt of the transportation request from the customers (Fruit & Commercial Cargo) via TMS and ends with the delivery of the cargo to its destination as requested. The process includes (1) the tendering of the loads to the carriers at a pre-approved rate and following the corresponding routing guide, (2) the follow up during the transit from origin to destination to anticipate, resolve, and communicate any exceptions, and (3) the validation of any accessorial charges incurred during the execution of the transportation service so that the transportation request is properly closed in the TMS system. Coordinator will utilize the TMS (Blujay) and MCS Dispatch Systems to perform daily duties. The candidate must have proficient oral and written communication, strong analytical skills, attention to details, as well as a desire to foster external and internal relationships. This is a non-exempt position within the Inland Transportation Department which promotes teamwork and task completion rather than fixed work schedules. The primary duty of this role is office / non-manual work directly related to management or general business operations of the employer. This role includes discretion and independent judgement in matters of significance.

Job Responsibilities :

• Reception of the transportation requests (bookings) from internal customers to delivering the cargo to the corresponding destination in the requested timeframe
• Assignment of the transportation bookings by tendering the loads to the dedicated fleet or 3rd party carriers depending on availability, pre-approved rates, while making efficient utilization of the fleets
• Comply with routing guide; identifying and influencing opportunities to drive cost improvement
• Validate and challenge accessorial charges from carriers incurred during the execution of the transportation service so they are properly accounted for and closed in the TMS system
• Perform tasks utilizing the Transportation Management System (Blujay), MCS Dispatch System, and e-mail and telephone as necessary, to ensure all bookings are properly closed
• Timely continuous monitoring of the loads during transit from origin to destination in order to anticipate, resolve, and communicate any exceptions
• Provide daily execution feedback to Management utilizing established reporting templates
• Timely communication with Customer Service and Customers as required to provide visibility of the Transportation requests
• Participate in a rotating on-call weekend schedule approximately every 56 weeks, as well as a rotating after-hours support schedule.
• Other duties as assigned

Job Requirements :

Job Environment :