Head of Payments

Head Of Payments

Location : On site in Charlotte, NC; Raleigh, NC; New Orleans, LA; Memphis, TN

Summary : The Head of Payments is responsible for developing and driving the vision, strategy and execution of secure and efficient payment solutions for our clients. The ideal candidate is an innovative thinker with deep expertise in the Payments ecosystem including traditional and emerging payment technologies. This role will sit at the intersection of client insight, market intelligence, innovation, and business strategy and ensure First Horizon's payments product set is driving growth, differentiation, and long-term value.

Essential Duties and Responsibilities :

• Lead development of a multi-year product strategyincluding emerging payments (stablecoins, cryptocurrencies, digital assets, and blockchain)aligned with business objectives, client needs and competitive positioning.
• End-to-end product ownership from research / development through profitability.
• Anticipate and adapt industry trends.
• Evaluate and manage relationships with technology providers, processors, networks and other third-party providers.
• Ensure all products adhere to relevant risk controls, regulations, and laws.
• Work closely with key internal partners including finance, client experience, operations, technology, digital banking, marketing, and others to deliver seamless and secure payment experiences.
• Define KPIs and track performance for continuous optimization, adoption, cost-efficiency and client satisfaction.
• Lead, coach, and develop a team of talented product managers.

Educational Requirements : Bachelor (4-year college) degree required; MBA or advanced degree preferred

Required Skills :

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

Benefit Highlights :

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities