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Lead Trade Services Processor

Lead Trade Services Processor

Veterans StaffingMinneapolis, MN, US
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Lead Trade Services Processor

At Wells Fargo, we're more than a financial services leader we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job it's about finding all of the elements to help you thrive, in one place.

Wells Fargo is seeking a Lead Trade Services Processor as part of the US Commercial Trade Operations department in Commercial Banking. In this role, you will :

  • Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
  • Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
  • Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
  • Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
  • Prioritize work and provide day-to-day leadership to team
  • Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications :

  • 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education

    • Desired Qualifications :

  • Solid knowledge and understanding of international trade operations
  • Experience with Trade Service Risk Management, including identifying red flags and implementing risk mitigation strategies
  • CDCS (Certified Documentary Credit Specialist) certification preferred
  • Strong attention to detail and a high level of accuracy
  • Excellent time management and organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment
  • Ability to work independently and collaboratively within a team setting
  • Strong customer service orientation with effective problem-solving skills
  • Excellent verbal, written, and interpersonal communication skills
  • Proficiency in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
  • Ability to navigate and operate efficiently across multiple computer systems and applications

    • Job Expectations :

  • Hybrid : 3 days in office, 2 days remote. Work hours : Monday through Friday 8AM to 5PM

    • Pay Range : $25.48 - $36.54

    Benefits :

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

    • We Value Equal Opportunity : Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Applicants with Disabilities : To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

    Drug and Alcohol Policy : Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    Wells Fargo Recruitment and Hiring Requirements :

  • Third-Party recordings are prohibited unless authorized by Wells Fargo.
  • Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    • Req Number : R-482949

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    Service Lead • Minneapolis, MN, US