Sales Administration Supervisor

A company is looking for a Supervisor, Sales Administration to manage daily operations and workflow while supervising sales support staff. Key Responsibilities Manage daily operations of mid market internal sales, ensuring RFQs are handled according to service standards Supervise staff by conducting quality monitoring, providing feedback, and analyzing service issue trends Review tracking reports to assess staffing needs and recommend process improvements Required Qualifications Bachelor's or Associate's degree preferred, or equivalent supervisory experience Previous supervisory or senior / lead experience in Customer Service, Operations, or Sales Account Management Proficiency in sales applications such as FARE, SALSA, ABS, and SWP Strong skills in Excel, PowerPoint, and MS Office Suite Bilingual and Salesforce experience are a plus