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Applications Engineer, Control Systems Support
ExtronRaleigh, NC, USAjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBSEE / BSCE / BSCS Degree New graduates welcome! Knowledge of IT and Networking systems and protocols. Experience with programming languages such as Python, C++, C# or JavaScript is a plus. Experience providing support for computer environments or software is a plus. Ability to communicate concise and comprehensible presentations to small and large groups. Expertise on MS Suites including Word, Outlook, Excel and Power Point. Strong communication, interpersonal and organizational skills. Ability to work well in a fast-paced professional office environment. Some travel may be required.
Position Overview :
Extron Application Engineers provide tier two support for Extron products and technologies to a well-established base of professional audiovisual integrators and engineers. Applications Engineers interface with customers through phone and e-mail correspondence to provide support for our products and services, and to ensure complete customer satisfaction. Applications Engineers also work with the sales team as a technical advisor for Extron product applications, product recommendations, and systems design.
Responsibilities :
- Maintain in-depth knowledge of Extron products and technologies.
- Identify solutions for technical support scenarios, product selection and system design for audio visual system applications.
- Assist customers by providing technical information and support for Extron products and technologies.
Qualifications :
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Application Support Engineer • Raleigh, NC, USA