Field Service Technician (chemicals & equipment)

Braun Medical, Inc.

BRAUN MEDICAL (US) INC

Functional Area : Field Service

Working Model : Remote

Shift : 5X8

Relocation Available : No

Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. Braun Medical is headquartered in Bethlehem, Pa., Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. Braun Medical, visit

Braun company, is part of a 180-year-old global organization focused on meeting the needs of an ever-changing healthcare community. Through close collaboration with its customers, Aesculap provides advanced technologies for general surgery, neurosurgery and closure technologies. Aesculap continues a proud heritage of leadership and responsiveness as we strive to deliver products and services that improve the quality of patients' lives.

Field Service Technicians are a vital resource for the medical industry that are responsible for cleaning, refurbishing sharpening and repairing precision surgical instruments. Field Service Technicians I work in collaboration with Field Service Technicians II and Senior technicians under moderate supervision.

• Repair Surgical instruments with the guidance of Field Service Technicians II and Senior technicians;

Builds and maintains a positive relationship with the customer.

Manages Customer in order to meet or exceed customer expectations.

Manages all on site repairs, maintenance and testing of assigned instruments and equipment

Updates customer reports as needed

Comprehends customer requirements and makes appropriate recommendations

Regular maintenance and cleaning of work area and company equipment

Must comply with applicable ISO and FDA regulations as stated in Quality Manual

Language Skills : Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills : Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to deal with problems involving several concrete variables in standardized situations.

Qualifications-Experience / Training / Education / Etc

Requires a high school diploma.

Experience with machining or handling of delicate metal instruments is desirable.

Requires clear communication to customers, colleagues and management.

Occasional overtime and changes in shift scheduling are required to suit customer needs.

Computer knowledge is required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; experience and training; It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, "Healthcare Customers"). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers' clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers' required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and / or immunized in accordance with the Healthcare Customers' requirements. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law.

Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status .