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Computer Field (IT) and Telephone Support Technician in Phoenix
Computer Field (IT) and Telephone Support Technician in PhoenixEnergy Jobline ZR • Phoenix, AZ, United States
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Computer Field (IT) and Telephone Support Technician in Phoenix

Computer Field (IT) and Telephone Support Technician in Phoenix

Energy Jobline ZR • Phoenix, AZ, United States
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Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job DescriptionJob Description

We are a well-established, reputable IT provider specific to the healthcare industry with locations and clientele across the country. We are currently seeking to add an experienced IT technician to our outstanding team of professionals in the Phoenix, Arizona area. The position that we are hiring for is a hybrid position that will include both work as a field technician and remote telephone support. This position will begin and end each day from the incumbent's home so you must have a quiet place to work on the days you are working with our remote support team.

RESPONSIBILITIES

  • Provide both remote and onsite technical support to the dental industry.
  • Hardware / software installations at various dental practices as needed including network

cabling.

  • Ensure periodic backups and remote monitoring of client assets.
  • Respond to client help desk tickets in a prompt and timely manner.
  • Follow up with dental offices to ensure customer satisfaction.
  • QUALIFICATIONS

  • Proficiency with Windows-based servers, systems, and software, including Server 2008
  • R2, 2012, 2016, 2019, 2022 and Windows 10\11.

  • Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN, TS.
  • Experience with network cabling and proficiency with all areas of networking and domain
  • administration.

  • Understanding of virtual machines.
  • Excellent customer service, reporting, follow through, and time management skills.
  • Physical ability to lift and install computers, monitors, wall- and ceiling-mounted monitor arms, printers, and scanners.
  • Commute / travel to dental practice locations throughout the Phoenix area.
  • Some out of area / state travel may be required but very minimal in this position.
  • A company vehicle will be provided for onsite technical support.
  • Job Type : Full-time

    Salary : $20.00 - $24.00 per hour

    Benefits :

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Schedule :

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Work Location : Phoenix, AZ area

    Company DescriptionWho we are : We are a well-established, reputable IT provider specific to the dental industry with locations and clientele across the country. We are currently seeking to add an experienced Telephone support technician to our outstanding team of remote support technicians.Company DescriptionWho we are : We are a well-established, reputable IT provider specific to the dental industry with locations and clientele across the country. We are currently seeking to add an experienced Telephone support technician to our outstanding team of remote support technicians.

    If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.

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    It Support • Phoenix, AZ, United States

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