Training Coordinator

Training Program Development & Coordination

Develop and manage the annual training calendar, including new hire orientation, mandatory trainings, and ongoing professional development. Coordinate logistics for in-person and virtual trainings (scheduling, communication, materials, registration, room setup). Maintain structured onboarding training pathways for clinical, administrative, and support staff. Assist in creating and updating curricula, presentations, and training materials based on adult learning principles.

Compliance & Recordkeeping

Track staff training completion in the Learning Management System (LMS) and maintain accurate, auditable records. Ensure compliance with state licensing requirements, Medicaid rules, accreditation standards (DPH, DMH, Joint Commission), and internal policies. Prepare training reports for leadership, auditors, and regulatory bodies as needed.

Collaboration & Communication

Work with program leaders to assess training needs and identify competency gaps. Coordinate with internal subject-matter experts and external trainers to deliver relevant, evidence-based content. Communicate training requirements, reminders, and updates to staff and supervisors.

Training Delivery

Facilitate or co-facilitate trainings such as orientation, crisis prevention, documentation standards, and other organizational modules. Support the integration of trauma-informed, culturally responsive, and recovery-oriented care principles into all training initiatives.

Quality & Evaluation

Collect and analyze training evaluations to assess effectiveness. Recommend improvements to training processes, formats, and materials. Stay current with trends and best practices in behavioral health education and workforce development.

Qualifications

Required Bachelors degree in Behavioral Health, Education, Social Services, Human Resources, or related field (or equivalent combination of experience and education). Experience coordinating training, onboarding, or workforce development programs. Strong organizational skills with attention to detail. Excellent verbal and written communication skills. Proficiency with Microsoft Office, virtual training tools (e.g., Zoom, Teams), and databases / LMS platforms. Preferred Experience working in a behavioral health or social services setting. Familiarity with trauma-informed care, HIPAA, and evidence-based practices. Experience delivering trainings or facilitating groups. Knowledge of accreditation standards (CARF, Joint Commission). Key competencies : Project management, Adult learning principles, Cultural competence and DEI awareness, Data tracking and reporting, Customer service and collaboration, Problem solving and flexibility.