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Client Engagement Coordinator

Client Engagement Coordinator

Workforce Solutions for Tarrant CountyBedford, TX, US
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Client Engagement Coordinator

We are seeking a dynamic and organized individual to join our photography studio as a Client Engagement Coordinator. The ideal candidate will be responsible for engaging with potential clients, following up on leads, and ensuring a seamless experience for our current clients. Additionally, they will be tasked with promoting our services to businesses and corporate offices through the distribution of photographer brochures.

Lead Engagement and Follow-up :

  • Respond promptly and professionally to leads generated through the studio's contact form.
  • Initiate and maintain communication to understand clients' photography needs.
  • Schedule and coordinate appointments for potential clients.

Client Communication and Confirmation :

  • Follow up with current clients to confirm the details of their session and ensure their expectations are met.
  • Provide excellent customer service by addressing any queries or concerns clients may have.

    • On-site Outreach and Promotion :

  • Develop and maintain a list of businesses and corporate offices as potential clients.
  • Visit these locations to distribute photographer brochures and promote our headshot services.
  • Build and maintain relationships with key decision-makers in target businesses.

    • Networking and Relationship Building :

  • Attending local events, conferences, and networking opportunities to represent the studio and build connections in the community.
  • Act as a brand ambassador to increase the studio's visibility and reputation.

    • Promotional Support :

  • Collaborate with marketing efforts to create promotional materials and strategies.
  • Assist in implementing promotional campaigns to attract new clients.

    • Administrative Support :

  • Maintain accurate records of client interactions and transactions using our CRM system.
  • Assist with general administrative tasks to ensure the smooth operation of the studio.

    • Qualifications :

  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Previous experience in customer service or promotional activities is a plus.
  • Familiarity with photography services is advantageous but not required.
  • Ability to work independently and as part of a team.
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    Engagement Coordinator • Bedford, TX, US