At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Talent Acquisition Center of Excellence (TA COE) is seeking a Senior Project Manager, Recruitment Strategy & Capabilities, to support and partner with a cross-functional Recruitment Product workstream, optimizing processes and ensuring successful implementation of new systems and enhanced capabilities.
This unique opportunity will strengthen the recruitment function by enhancing the digital experience for our hiring leaders, colleagues, and candidates. This role relies heavily on forming close relationships across multiple partner teams across Colleague Experience Group (CEG)andall of American Express to set design goals, translate business and user needs, and craft a great end-to-end experience for Candidates, Hiring Leaders, and Recruiters.
Responsibilities :
Digital Capabilities Strategy & Execution :
- Collaborate with TA Leadership and global stakeholders in the Recruitment Product Workstream to create a comprehensive strategy that supports delivering a great end to end experience for a large, global, organization by : Minimizing manual tasks through automation Increasing efficiency Emphasizing compliance
- Leverage strategic mindset to identify opportunities for process improvement and innovation
- Develop detailed project plans, including scope, timelines, stakeholders, and deliverables KeepTalent Acquisition leadership apprised of progress through regular updates
- Create metrics, monitor progress, track KPIs, synthesize test results, and adjust strategies / projects as needed
- Collaborate effectively with partners such as Technology, Recruiting Operations, Colleague Risk & Systems, Recruitment Marketing, and Change Management by building key relationships to identify and manage dependencies
System Implementation :
Partner closely with other stakeholders to lead the end-to-end implementation of new systems ensuring seamless integration with existing systems, including customizing workflows and training usersMonitor project milestones, manage risks, and ensure timely delivery.Process Optimization :
Support ad hoc policy and process initiatives through a centralized approach on behalf ofTalent AcquisitionEvaluate current recruitment processes, monitor engagement requests, and identify / prioritize opportunities for enhancementsConstantly strive to streamline workflows through automation and enhance user experience.Implement best practices, including external benchmarking, to increase efficiency, save time, and reduce time-to-fill.Required Qualifications :
5+ years professional experienceDemonstrated Talent Acquisition / Recruitment experienceExceptional project management skills (Project Plans & Strategy Mapping)Proven ability to work with multiple partners in a large, global, environment to create alignment and drive results across multiple simultaneous workstreamsExcellent interpersonal skills – ability to collaborate effectively in a team and build strong relationships with stakeholders at all levelsStrong problem-solving abilities and quantitative aptitude; intellectual curiosityStrong professional presence; excellent communication skills, positive attitude and a bias to actionPreferred Qualifications :
Bachelor’s degreePMP certificationExperience working directly with technical teamsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :
Competitive base salariesBonus incentives6% Company Match on retirement savings planFree financial coaching and financial well-being supportComprehensive medical, dental, vision, life insurance, and disability benefitsFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacyFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunities