Network Engineer

Indiana University BloomingtonIndianapolis, Indiana

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Job Summary

This entry-level position is situated in GlobalNOC's federal / research network engineering team. You will be working with other technical staff, management, and customers to understand and address a variety of operational problems in wide area networks (WANs), data centers, firewalls, and remote access VPNs which are connected through national-scope IP / MPLS networks. The equipment you will be managing includes vendors such as Juniper Networks, Cisco Systems, and Ciena.

Department-Specific Responsibilities :

Implements customer migrations and new deployments, while following change procedures to mitigate customer impact and downtime.
Helps handle network emergencies, troubleshoot connectivity issues, answer trouble tickets, and participate in rotating on-call.
Helps create accurate documentation and entries in our DB for network management.
Role requires breadth and developing depth in all network layers, security, network hardware, and customer experience in order to deliver the optimal solution for our customers.
Communicates well across multiple teams including Engineering, Service Desk, Systems / Software, and Project Management, as well as our customers' organizations at several levels, over technologies such as Slack and Zoom / Meet / Teams.

General Responsibilities

Provides design, evaluation, development, and deployment of network system software and hardware technology.

Identifies and resolves problems, issues, and assignments in providing daily network operational support.

Implements improvements to ensure network performance and reliability.

Performs basic network analysis to support the growth and expansion of IU-managed networks.

Assists project teams and addresses technical network issues.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

Bachelor's degree (preferably in Computer Science or related field)

WORK EXPERIENCE

Preferred

Some experience in network engineering or related experience

SKILLS

Required

Proficient communication skills

Maintains a high degree of professionalism

Demonstrates time management and priority setting skills

Demonstrates a high commitment to quality

Possesses flexibility to work in a fast paced, dynamic environment

Seeks to acquire knowledge in area of specialty

Preferred

Experience with network device and policy configuration on Cisco and Juniper

Working with Ansible and Git

Scripting in Perl or Python

Experience using a trouble ticketing system

Experience installing networking equipment

Experience working with both AC and DC power

Experience running fiber / copper connections

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Travel will sometimes be required to customer sites across the US to install, test, and turn up their WAN connections.

Note : Federal background checks and / or nondisclosure agreements on behalf of the GlobalNOC's customer base may be required to fulfill employment requirements. Please find more information regarding Background Evaluation / Investigation here.

Additional Information

No job description available

Work Location

Bloomington, Indiana

Indianapolis, Indiana

This is a fully remote position. However, this is subject to change in the future based on university policy and business needs.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including :

Comprehensive medical and dental insurance

Health savings account with generous IU contributions

Healthcare and dependent care flexible spending accounts

Basic group life insurance paid by IU

Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance

Base retirement plan with generous IU contributions, subject to vesting

Voluntary supplemental retirement plan options

Tuition subsidy for employees and family members taking IU courses

10 paid holidays plus a paid winter break each year

Generous paid time off plans

Paid leave for new parents and IU-sponsored volunteer events

Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level : Core

FLSA : Exempt

Job Function : Information Technology

Job Family : Network Admin, Analysis, & Eng

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.See Indiana University Notice of Non-Discrimination here which includes contact information.

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Network Engineer • Indianapolis, Indiana