Job Summary :
Support data center infrastructure by focusing on physical installation, maintenance, troubleshooting, and asset tracking of servers and networking hardware within a data center, serving as the essential on-site support (“smart hands”) for remote engineering teams.
General Job Duties and Responsibilities :
- Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment.
- Installing new hardware, replacing faulty components (like interface cards or disk drives), and assisting with initial device configurations under remote guidance.
- Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization.
- Perform basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on-site.
- Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking purposes.
- Acting as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on-site access.
Min
USD $25.00 / Hr.
Max
USD $30.00 / Hr.
Qualifications
Physical and Mental Requirements :
Hands-on experience with IT hardware and the ability to handle equipment carefully and safely.Ability to diagnose and resolve technical issues as they arise.Clear and concise communication skills to relay information to remote teams and clients.Following detailed instructions, safety guidelines, and change control processes.Ability to lift and move equipment and work in a physical data center environment.Must be self-motivated, positive in approach, and professionalMust promote the Company culture and mission to all employees, vendors, clients and business partners.Must have proven problem-solving skills, critical thinking skills and the ability to effectively read and write.Must be able to travel within branch territory and / or regional territory as needed.Education, Certification, License, and Skill Requirements :
Must have at least a High School diploma or GED equivalencyOne year of experience working in a data center as an operations or smart hands technician.Willingness to learn and follow instructions in active (live) data center environments.Basic understanding of fiber types and cable color codes is a plus.Be able to work well with other peopleProficiency with Microsoft Office (Word, Excel and MS Project).CCNA, CompTIA A+, CompTIA Network+, or other networking certifications preferredMust meet Company minimum driving standards.Minimum Years of Experience
0-2
License Required
No
Minimum Education
High School
Overview
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer : Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply