Member Services Rep

Member Services Representative

We are looking for a dedicated Member Services Representative to join our team in Carmel, Indiana. This contract to permanent position is ideal for someone who thrives in a fast-paced environment and values precision and efficiency in their work. The role involves direct interaction with members, requiring strong organizational skills and the ability to handle interruptions while maintaining focus.

Responsibilities :

• Perform data entry tasks with speed and accuracy to maintain and update member records.
• Handle incoming inquiries from members and provide prompt, detail-oriented assistance.
• Manage interruptions effectively while prioritizing tasks to ensure deadlines are met.
• Utilize Microsoft Office tools, including Excel and Word, to support administrative functions.
• Process and file documents accurately to maintain organized records.
• Communicate effectively via email to address member concerns and provide updates.
• Operate copying equipment to produce necessary documents for member services.
• Maintain a high level of customer service to ensure member satisfaction and resolve issues efficiently.

Requirements :