Security Engineer

This is an Evergreen job posting, meaning we accept applications on an ongoing basis and regularly review candidates as positions become available.

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider—we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS).

How you’ll make an Impact

As a Security Engineer, you will play an instrumental role in strengthening our defenses through technical expertise. You'll be a key owner of critical security platforms, ensuring they are optimally configured, maintained, and effectively utilized to protect our client’s assets. Your work in identifying system vulnerabilities, engineering scalable remediation strategies, and automating fixes will directly reduce the organization's attack surface. By developing and refining scripts for automation, you will significantly improve the efficiency and consistency of security operations for the entire team, from vulnerability management to incident response workflows. You'll provide essential technical depth, handling complex tool requests and configuration challenges, ultimately contributing to a more robust and resilient security posture.

What you will be doing

• Manage & Configure Security Tools : Configure, maintain, optimize, and troubleshoot core security platforms to ensure they are functioning effectively and aligned with security policies.
• Handle Advanced Tool Requests : Process escalated or complex requests from the Security Analyst team regarding security tools, including global / difficult exclusions, user access management, and changes requiring engineer-level permissions.
• Conduct Tool Audits & Reviews : Perform regular reviews and audits of security tool configurations (e.g., quarterly settings reviews) to ensure compliance, identify misconfigurations, and resolve configuration-related alerts.
• Investigate Vulnerabilities : Analyze systems and applications to investigate identified vulnerabilities, understand their potential impact, and determine root causes.
• Remediate Vulnerabilities : You’ll work with clients to address vulnerabilities in their environments ensure that clients are well protected.
• Develop Security Automation : Create, test, and maintain scripts (using languages like PowerShell, Bash, etc.) to automate tasks related to vulnerability management (e.g., mass deployment, reporting, remediation) and security alert handling (e.g., improving log collection).
• Collaborate with Security Team : Work closely with fellow analysts and security engineers, sharing information, participating in team discussions, and contributing to a collaborative security environment.
• Working Escalated Tickets : Work tickets that have been escalated to you and potentially coach Security Analyst 1 and Security Analyst 2 on next steps.
• Engage with Users / Clients : Communicate professionally and clearly with end-users or clients to gather details about potential security issues, explain security procedures, or provide guidance during incident resolution.
• Liaise Across Departments : Interact effectively with other teams (e.g., Reactive Support, Client Strategy, NOC) to coordinate security responses and share necessary information.
• Document Actions : Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise.
• Provide Support : Offer timely and helpful support related to security inquiries, upholding a professional and customer-service-oriented approach in all interactions.

Required Knowledge and Experience

You’ll be successful in this role if you have

Required language skills

Bonus points for

Benefits and Perks

The base pay range for this position is expected to be between $60,000.00 and $74,000.00 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

FLSA Status : Exempt

Work Authorization Criteria

We welcome applicants who are legally authorized to work in the United States on a full-time basis. At this time, we are unable to offer sponsorship or take over sponsorship of an employment Visa.

Workspace Requirements and Remote Work Policy

Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.

Our Commitment to a Diverse Workforce

At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.