Cage Cashier (Horseshoe Bossier) Full-Time (Swings)

Description

JOB SUMMARY :

The Cage / TR associate is responsible for protecting company assets adhering to company and departmental policies / procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles customer exchanges for chips / cash equivalents for cash cash checks within established procedures exchange foreign currency and all other associated cage functions. Assists customers in establishing credit lines communicate with appropriate personnel concerning customer credit information. Handles pit fill / credits with ease and cooperates with team members within the department as well as with other departments. This position also requires the responsibility for greeting and activating players Total Rewards card and working the promotion area during entry activation. Must be able to explain and communicate current casino programs and promotions to players. Must be able to execute all functions to include but not limited to :

• Cage Marker issuance / redemption and Front Money Deposits / Withdrawals
• AF / Discounts
• Title 31 and all other AML regulations
• R / S ticket redemptions
• Answer telephones
• Travelers checks
• Wire transfers
• Casino Credit Applications
• Self-Redemption units
• Chip redemptions
• Check Cashing and Credit Card Cash Advance
• Coupon redemption
• Fast Cash redemption
• Numerous bank accountabilities
• Foreign currency
• Foreign chips
• Be proficient in comps cash back voids new accounts reprints and redeeming procedures.
• Understands values and supports Total Rewards program and special events promotions and player programs.
• Ensures each customer interaction results in increased customer confidence in Total Rewards.
• Issues accordance with department comp and guidelines.

ESSENTIAL JOB FUNCTIONS :

Ensures integrity and confidentiality of all customer data. Complies with all state federal and regulatory policies and procedures.

Qualifications :

PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS :

Must be able to move in and around the Casino / Hotel areas and Total Rewards centers through the entire shift. Must be able to stand and walk for long periods. Must be able to keep aware of the constant changes and enhancements of the Total Rewards program and its benefits. Must be able to respond calmly and handle many customer demands in a fast paced environment. Must be able to bend stoop crouch kneel twist balance and work at a desk. Must be able to lift and carry up to 35 pounds and must be able to push / pull heavy carts on the casino floor. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment : computer telephone photo copy machine fax machine ten key embosser printer and bar encoder. Must be able to tolerate areas containing second hand smoke.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

Key Skills

Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C

Employment Type : Full-Time

Experience : years

Vacancy : 1