Part Time Account Collector

Job Description

Job Description

Healthcare Collections Position

LHH is seeking a motivated and inquisitive Part-Time Collections Specialist to support a great healthcare team. This position will be collecting on client accounts who use our services to secure healthcare benefit discounts for their organizations.

This role is ideal for someone who is passionate about collections , loves digging into account details, and thrives in a research-heavy, client-facing environment.

Key Responsibilities :

Conduct collections outreach on outstanding client invoices via phone and email

Proactively research and clean up accounts to ensure accurate billing records

Coordinate with the Client Services team to manage and return collection efforts when necessary

Build and maintain strong, professional relationships with clients

Take initiative in understanding and improving the collections process

Confidently handle high-volume outbound phone calls to clients regarding balances

Maintain thorough documentation and records of communications and payment arrangements

Use Excel to generate reports, analyze data, and manage account information

Required Qualifications :

Proven experience in a collections role (client-based collections highly preferred). Someone who also has knowledge of AR / Billing in healthcare is highly preferred.

Strong phone presence — not afraid to pick up the phone and speak with clients regularly

Excellent verbal and written communication skills

Ability to analyze, research, and dig into account issues with a high level of attention to detail

MUST HAVE : Intermediate to advanced Microsoft Excel skills, including :

VLOOKUP (required)

Pivot tables

Formulas

Report generation

Ideal Candidate Traits :

Passionate about collections and enjoys the work

Naturally inquisitive, “nosey” in the best way — loves digging into data and solving problems

Comfortable working independently in a remote setting

Highly organized and accountable

Able to speak professionally and intelligently about account status with clients

Details :

Location : Fully Remote, must be able to work MST hours.

Pay Range : $20-$23 (Depending on experience)

Schedule : Part-Time | 20–25 hours / week | Flexible hours (morning or afternoon)

Duration : Contract – Open-Ended

Pay Details : $20.00 to $23.00 per hour

Search managed by : Erin Fuqua

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.