Product Manager - User Experience

MediabistroBoulder, CO, United States

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WHO WE ARE :

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values : be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE :

The Product Manager II manages research and development activities relating to the design and development of software or hardware products and qualification or re-qualification of new and existing products. The Product Manager uses their proven ability to strategize the full lifecycle of a product - from conception through release. This individual will confidently lead cross-functional teams to ensure sound business solutions are formed and implemented with quality. The individual will work with Zinnia’s Product Organization to ensure alignment with organization’s strategy and vision.

WHAT YOU’LL DO :

Drive or contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
Completing research and providing analysis as needed to support Management in decision making
Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
Works with a cross-functional team to ensure fulfillment of product requirements, evaluates product performance and transition products from development to commercialization
Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
Facilitating business needs and priority identification
Assist in Developing and executing proposed business and technical solutions
Assist in the research and investigation of escalated production issues and engage teams for resolution
Track incidents through completion while providing regular updates to both internal and external customers
Document business impact, research and resolution steps and long-term preventative measures via incident reports
Provide regular severity updates to Senior leadership

WHAT YOU’LL NEED :

4+ years of experience as a Product Manager, including analyzing software / product design, development, and deployment

A bachelor’s degree in computer information systems, Business Administration, or a related field; or a high school education and equivalent work experience in business analysis and application development

Strong customer service skills with excellent relationship management skills with the ability to interact positively and successfully with all levels of associates and managers to meet business needs

Basic understanding of technology system interfaces and data integration, networks, and operating systems

Expert level communication, interpersonal, critical thinking and troubleshooting skills

Willingness to develop industry-related knowledge

Analytical, organized with excellent written and verbal communication skills

Must be a self-starter, flexible and motivated

BONUS POINTS :

2+ years’ experience in Annuity, mutual funds, financial services, or life insurance work experience preferred

WHAT’S IN IT FOR YOU?

Zinnia offers excellent career progression and competitive compensation with the goal of retaining and growing talented team members. The salary range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid in certain Company locations. The salary range for this position is $105,000-$146,000. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual’s skills, education, experience, training, and geographic location. The range may vary above or below the stated amounts. We offer great benefits, including health / dental insurance, parental leave, 401(k), incentive / bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Notice for California residents : Information about how we collect and use your personal information can be found here .

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Product Manager • Boulder, CO, United States