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Night Auditor
Night AuditorOTO Development • Orlando, FL, US
Night Auditor

Night Auditor

OTO Development • Orlando, FL, US
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We are pleased to announce a wonderful opportunity for a Night Auditor.

What will you be doing most days?

  • Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
  • Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
  • Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
  • Ensure collections, including credit card and direct bill, are executed in accordance with company policies
  • Maintain proper control over keys, safe deposits, and all company and guest property
  • Ensure rates are optimized by monitoring competitor occupancy and rates
  • Ensure that all required documentation is completed in a timely manner
  • Properly quote daily rates and issues credits
  • Perform other duties as assigned to support guest satisfaction

What are the requirements for this position?

  • You are proficient in administration of applicable property management systems
  • You have the ability to respond quickly and appropriately to emergency situations
  • You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
  • You can pass certification tests required to meet brand standards
  • You have experience working with a computer especially data entry
  • You work well with others
  • You always maintain a customer focus and put the guests’ needs first
  • You are approachable and encourage effective communication with guests and fellow team members
  • Physical Requirements for this Position

    This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

    Pay Scale : $13.00 - $22.86 / hour

  • Rate depends upon state / market and experience
  • This property is managed by OTO Development.

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