Sr Data Analyst (On-Site) Master Servicing

Primary Function

The Sr Data Analyst is responsible for managing Master Servicing driven initiatives designed to improve operational performance and deliver excellent client service while assisting our internal operations units. The individual will leverage creative talents, excellent communication, analytic and project management skills.

Principal Duties

• Be accountable for identifying and implementing new operational or client-based business strategies.
• Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
• Be accountable for key operational risk-management metrics including discovering, investigating, and coordinating the resolution of any operational issues.
• Collect performance metrics for the monthly operational or client review and suggest new metrics.
• Exhibit strong communication and listening skills, focused on conveying new ideas to performance managers and understanding potential obstacles to implementation.
• Maintain a working knowledge of existing business processes and reporting.
• Retrieve data from the data warehouse structure.
• Perform query optimization and performance tuning.
• Mentor team members in SQL programming.
• Be able to clearly articulate and present ideas and findings to a varied audience including the operations staff and senior management.
• Performs related duties as assigned by management.

Education and Experience Requirements

Knowledge, Skill, and Ability Requirements

Additional Information : While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies / states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits : Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

Medical, dental, and vision insurance

Health Savings Account with employer contribution

401(k) Retirement plan with employer match

Paid Maternity Leave / Parental Bonding Leave

Pet insurance

Adoption Assistance

Tuition reimbursement

Employee Loan Program

The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW :

Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

Employee Matching Gifts Program : We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

Newrez Grants Program : Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions