Store Assistant Manager - E Street (San Bernardino)

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “ Do The Most Good ” at our San Bernardino Outlet Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping / donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Stores Discounts
• Great Work Perks Discounts (amusement parks, museums, services and more!)
• Medical, Dental, and Vision
• Retirement Plan
• Legal Advice MetLife
• Pet Insurance
• AFLAC
• Employee Assistance Program (EAP)

JOB TITLE : ASSISTANT MANAGER

DEPARTMENT : RETAIL

STATUS : FULL-TIME

SALARY : $ / hour

IMMEDIATE SUPERVISOR : STORE MANAGER

THE SALVATION ARMY MISSION STATEMENT :

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based

on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet

human needs in His name without discrimination.

POSITION OBJECTIVES :

and rehabilitation programs to those in need.

collaboration and partnership with program staff.

where they need to improve.

QUALIFICATIONS :

access to a motor vehicle.

PHYSICAL REQUIREMENTS :

racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.

CORE COMPETENCIES :

seek clarification and respond appropriately to questions.

accurately; Read and interpret written information.

to established goals, core values and objectives.

assign tasks. Follow up to ensure accountability.

present to staff; provide regular performance feedback; help develop subordinate’s skills and encourage growth; Improve

processes, products, and services. Delegate work assignments; Match responsibilities to the right people; Set expectations

and monitor delegated activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. Takes an active role and partners with the Store Manager in the day-to-day operation of the store. These routines include

opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising

standards (CNO Standards) and donations.

2. Assumes responsibility for all day-to-day store operations (including personnel and cash handling duties) in the absence

of the Store Manager.

3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability

as projected by budget and goals set by Command Retail Directors and Command Administration.

4. In the absence of Store Manager - Schedule Store Employees to ensure appropriate coverage in store and donation

center. Coordinate daily morning and shift change team meetings. Responsible for reviewing and maintaining accurate

employee payroll records including daily monitoring of time and attendance edits.

5. Assists Store Manager with the hiring, training and directing the store team to ensure proficiency of processes while also

responsible for the development and performance coaching of all store employees.

6. Communicate any personnel issues and performance results with Store Manager. May issue disciplinary warnings,

conference reports, employee evaluations, and key performance results as needed in coordination with the Store

Manager, HR Generalist and District Sales Manager.

7. Ensuring high levels of Customer and Donor satisfaction through excellent service to meet their needs while also

maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.

8. BRP (Back Room Processing) – Supporting the Store Manager to ensure Back Room Processors / Warehouse Associates

are working effectively and efficiently meet daily processing goals.

9. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy

Assignments are put in place.

10. Responsible for the protection and security of store currency, inventory, and property. This includes safe funds, bank

deposits (including daily logging and completing cash deposits), products for sale, equipment, and building security.

11. The building must be secured during non-operating hours with alarm system arming and alert protocol.

12. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations,

and that safety issues and incidents are reported immediately. Assists Store Manager with conducting and recording

mandatory Weekly Store Meetings. Attends ARC Monthly Safety Meetings in Store Managers absence.

13. May transfer or be relocated to other stores based on business needs.

14. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and

Command Administration