Job Description :
- The Network Infrastructure Technician will be responsible for maintaining and organizing telecom closets, performing fiber and copper cable maintenance, assisting with network hardware installations, and ensuring accurate documentation of network infrastructure.
- The role supports senior engineers and cross-functional teams to maintain network performance and uptime.
Key Responsibilities :
Telecom Closet (TC) Cleanup :
Remove abandoned cables and equipment to maintain a clutter-free environment.Re-dress patch cords, organize cable trays, and ensure proper cable management.Re-label cables, ports, and patch panels for consistency with network documentation.ssist with rack elevation and planning for network hardware installations.Identify and decommission unused or obsolete network equipment and update documentation.Documentation And Reporting :
Update network diagrams, asset inventories, and documentation after cleaning or maintenance tasks.Ensure all work complies with structured cabling standards (TIA / EIA-568, BICSI).Record all cleanup and fiber maintenance activities for accountability and future reference.General Responsibilities :
ssist senior engineers with network cutovers, hardware installations, and port tracing.Follow safety protocols when working in confined spaces, handling tools, and managing network equipment.Collaborate with cross-functional teams to ensure network infrastructure meets uptime and performance standards.Provide feedback on closet conditions and escalate non-compliance or risk issues to senior engineers.Required Skills And Qualifications :
Basic knowledge of Layer 1 networking concepts (Ethernet, fiber, patch panels, switch ports).Experience with fiber optic cable cleaning, testing, and maintenance (OTDR, power meters, visual inspection).Familiarity with structured cabling, copper, and fiber cable management best practices.Experience with network hardware such as switches, routers, and patch panels.Comfortable working in tight or confined spaces and occasionally using ladders.Strong attention to detail, organizational skills, and focus on maintaining clean cabling.bility to lift and move networking equipment and tools (up to 50 lbs).Effective communication skills for collaboration and documentation.Preferred Qualifications :
4+ years of experience in IT support, cabling infrastructure, or data center operations.Certifications such as CompTIA Network+, BICSI Installer, or vendor-specific fiber optic certifications (e.g., Panduit, Siemon).Experience with Cisco, Arista, or other network equipment for patching and fiber optic connections.Basic understanding of network monitoring tools or experience with ServiceNow ticketing systems.