Community Manager - Greentree Apartments

Community Manager - Greentree Apartments

Join TAM Residential as the Community Manager for Greentree Apartments.

TAM Residential

is dedicated to maximizing property value and delivering above‑market returns, built on communication, collaboration, creativity, and innovation.

Job Summary

The Community Manager oversees leasing, resident relations, maintenance, financial performance, and team leadership to ensure the apartment community operates efficiently, profitably, and in alignment with company standards. Responsibilities include maintaining the property’s reputation, achieving occupancy goals, and ensuring compliance with all applicable regulations.

Essential Functions

Leadership & Team Management :

Recruit, train, mentor, and supervise on‑site staff including leasing and maintenance teams; foster a positive, collaborative work environment focused on customer service and performance; conduct regular staff meetings, performance reviews, and provide ongoing coaching.

Financial & Operational Management :

Prepare, manage, and adhere to the community’s operating budget; monitor rent collections, delinquencies, and approve invoices in line with budgetary guidelines; ensure compliance with company policies, procedures, and fair housing regulations; oversee vendor relationships, contract negotiations, and purchasing; utilize company software platforms and digital tools for leasing, maintenance tracking, communication, and reporting.

Leasing & Marketing :

Develop and implement marketing strategies to maintain optimal occupancy and reduce vacancy loss; oversee the leasing process including tours, application reviews, approvals, and move‑ins; ensure the leasing office, model units, and common areas reflect a professional and welcoming environment.

Resident Relations & Customer Service :

Build strong relationships with residents, address concerns and resolve issues promptly, promote resident retention by organizing community events, and enforce lease agreements and community policies fairly and consistently.

Maintenance & Property Appearance :

Partner with the maintenance team to ensure timely completion of work orders, unit turns, and preventative maintenance; conduct regular inspections of the property; prioritize health and safety protocols for residents, staff, and vendors.

Qualifications

3+ years of experience in property management; multifamily experience preferred.

Strong leadership, organizational, and communication skills.

Ability to make independent decisions and handle emergency situations in a professional manner.

Customer‑service mindset with problem‑solving ability.

Must be available to respond to emergencies (fire, flood, resident injury, etc.) both during and after normal business hours.

If job duties require the use of a vehicle or golf cart, employee must maintain a valid driver’s license, an acceptable driving record, and current auto insurance.

Education & Experience

Knowledge of Fair Housing regulations, landlord / tenant laws, and property management software.

Ability to manage budgets, analyze financial reports, and drive profitability.

Tax Credit experience is a plus.

Minimum of 2 years of property management experience in a supervisory role.

Working Conditions

Ability to operate in an open work area with moderate everyday noise.

Ability to work from multiple locations.

Full‑time position, may require evenings, weekends, or on‑call availability based on the needs of the community.

Ability to perform other duties as required.

Benefits

Associates scheduled for 30+ hours per week are eligible for company‑sponsored benefits the 1st day of the month after completing 30 continuous days of employment. Benefits include medical, dental, vision, 401(k), and life insurance. Regular, full‑time associates accrue paid time off (PTO) and holiday pay.

TAM Residential is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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