Chief Operating Officer (COO)

Chief Operating Officer (COO)

About the Company

Prominent healthcare provider

Industry

Hospital & Health Care

Type

Privately Held

About the Role

The Company is seeking a Chief Operating Officer for Business Services to play a pivotal role in the development and implementation of enterprise-wide shared services strategies. The successful candidate will be responsible for aligning these strategies with the organization's mission and goals, overseeing strategic plans to enhance operating efficiency and value, and leading the institutionalization of advanced technologies such as AI and automation. This executive will also be tasked with managing the delivery of shared services, building strong stakeholder relationships, and ensuring compliance with legal and regulatory requirements. A key aspect of the role is to foster a culture of employee excellence, innovation, and agility, while promoting standardization, quality, and optimization of processes and technologies across all shared services functions.

Applicants for the Chief Operating Officer, Business Services position at the company should possess a Bachelor's degree in a relevant field, with a Master's degree preferred, and have at least 15 years of professional experience in a senior strategy or business operations leadership role. The role requires a candidate with a proven track record in strategic thinking, leadership, operational excellence, and technical proficiency in enterprise-level operations. Experience in change management, process improvement, and a strong customer service orientation are essential. The ideal candidate will have a background in managing multiple shared services functions at an enterprise level and be adept at financial management, project management, and problem-solving. Strong communication skills and the ability to influence executive leadership are also key attributes for this role.

Hiring Manager Title

President, Business Services

Travel Percent

Less than 10%

Functions

• Operations