Operations Analyst

Accepting applications until further notice.

Meet the Team :

Cisco's Switching business is part of the wider Workplace Technology organization which includes product lines that represent the core of Cisco's overall portfolio and bookings. This is an outstanding opportunity to work with a cross functional team of product and engineering leaders, business operations, human resources, finance etc. If you are passionate about technology, have a proven track record of driving alignment across teams, able to communicate effectively with leadership and senior executives across multiple functions; this opportunity will offer visibility and impact across Cisco Switching.

Your Impact :

As an Operations Analyst for Cisco's Switching business, you will bolster our Strategy and Planning team. In this pivotal role, you'll orchestrate the alignment, accountability, and performance excellence of Cisco Switching through adept program management.

You demonstrate experience in using various project management tools and methodologies to efficiently plan, implement, and supervise initiatives across diverse projects and teams. Also, you thoughtfully move between planning and action, setting up strong, consistent processes for teams to work together and carry out strategies using data first for decision-making.

You seamlessly articulate strategies and results to leaders, peers, and partners with simplified written and verbal communications and thrive collaborating closely with a diverse team of experts, taking charge of pivotal projects - and seamlessly handling critical initiatives through shifts and evolution.

Support rigor of the processes, project plans, timelines, and accountability to build organization-wide, operational excellence with critical results such as Quarterly Business Outlooks (QBOs), Monthly Business Reviews (MBRs), and Objectives and Key Results.

Manage regular operations for the group including budget, forecast, and corporate planning

Design and implement processes that are simple, scalable, and fulfill use case needs

Develop recommendations for new business processes

Define project scope with clear objectives

Facilitate collaboration across teams and lead discussions with project partners on requirements, timelines, goals, and resourcing

Document processes, drive adoption, and manage changes of standardized processes

Prepare and present progress reports, schedule meetings, supervise action items, and share status to completion and next steps.

Minimum Qualifications :

Bachelor's degree or equivalent experience in Business Administration, Management, or a related field.

Proven experience in operations management of at least 4 years and a consistent record of success in driving operational excellence and delivering measurable results.

Collaborative engagement style with shown ability to develop and track complex projects with multiple partners.

Proficiency in : MS PowerPoint, MS Excel, Asana, and SharePoint

Experience leading operational initiatives to improve efficiencies and effectiveness.

Preferred Qualifications :

A master's degree or equivalent experience is a plus.

Leadership experience

Project Management Professional (PMP) certification or Certified Agile Practitioner (ACP) preferred but not required.

Demonstrated understanding of AI principles and hands-on experience integrating or applying AI technologies in professional projects or workflows.

Track record of thriving in highly matrixed global organization

Strong relationship building and influencing skills, and high emotional intelligence

Demonstration of both critical thinking and tactical execution

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and / or Canada :

The starting salary range posted for this position is $114,400.00 to $149,000.00 and reflects the projected salary range for new hires in this position in U.S. and / or Canada locations, not including incentive compensation

• , equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and / or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies :

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

Non-exempt employees

Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

Additional paid time away may be requested to deal with critical or emergency issues for family members

Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows :

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and

Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below :

New York City Metro Area :

$114,400.00 - $171,300.00

Non-Metro New York state & Washington state :

$100,200.00 - $153,200.00