Location Manager

Seeking a Location Manager for Simard Automotive / Point S in Alaska!

About Us :

Simard Automotive / Point S, a reputable leader in the automotive service and tire industry for over 25 years in Alaska, is seeking a dynamic Automotive Repair Service and Tire Shop Manager. Our commitment to excellence, integrity, empathy, and attentiveness has cemented our reputation in the community. We operate with a vision of empowering our team and customers to reach their highest potential.

Position : Location Manager

Supervisor : Area Manager

Supervises : All store personnel

Location : Alaska

Your Role :

As an Automotive Repair Service and Tire Shop Manager, you'll be instrumental in steering the operations of either our full-service or lube and tire store models. We are looking for a versatile leader, proficient in managing diverse automotive service operations and committed to upholding our core values. Customer service and service writing are essential components of the role , as you'll be required to generate clear, professional service orders, manage customer inquiries and communications, and support the shop's day-to-day operations with effective documentation. Your written communication will directly contribute to delivering a smooth and efficient customer experience, ensuring that all service-related details are accurately conveyed to both the team and customers.

Key Responsibilities :

• Lead and manage operations across different store models : full-service and lube and tire.
• Demonstrate proven experience in a service advisor role, ensuring customer satisfaction and operational efficiency.
• Write accurate, clear, and comprehensive service orders, work orders, and repair documentation . Ensure that all customer interactions, service requests, and job progress are carefully documented for seamless follow-up.
• Be a leader by example, demonstrating how to service customers and sell quality work with quality services performed and supervised in the shop.
• Apply your experience as a previous location manager to drive business success and use your writing skills to enhance operational communication and the customer service experience.
• Uphold our high standards of customer service, quality, and integrity in every interaction.
• Implement strategies to meet sales targets, manage Profit and Loss statements effectively, and utilize written reports to drive performance analysis.
• Streamline processes and systems for operational excellence, including documenting and tracking inventory and orders.
• Foster a positive team environment, encouraging growth and accountability while using written communication to keep team members informed and aligned with the company's goals.

Essential Qualifications :

What We Offer :

Join Our Team :

If you are a passionate leader with a commitment to excellence, have solid writing and communication skills, and your experience aligns with our requirements, we would love to hear from you. Embrace this opportunity to contribute to a team that values professionalism and dedication to service. We are excited to discuss how you can be a part of our success story in Alaska.

Job Posted by ApplicantPro