Director, IT

JOB SUMMARY :

The Director of Information Technology provides strategic and operational leadership for C3 Industries' enterprise-wide technology initiatives, driving innovation, scalability, and resilience across a complex multi-state cannabis operation. This role leads the Retail IT, Facilities IT, and Infrastructure Administration teams to ensure all systems—from cultivation to point-of-sale—are reliable, secure, and optimized for growth.

The ideal candidate combines hands-on technical expertise with visionary leadership and disciplined project management. This position requires a collaborative problem-solver capable of aligning IT infrastructure, security, and automation initiatives with organizational objectives while balancing cost efficiency and performance.

JOB DUTIES :

• Core duties and responsibilities include the following. Other duties may be assigned.
• Lead and mentor teams across Retail IT, Facilities IT, and Infrastructure Administration, fostering collaboration, accountability, and operational excellence.
• Define and execute a multi-year IT roadmap that strengthens infrastructure resilience, cybersecurity posture, and system automation.
• Champion organizational efficiency through process modernization, automation, and continuous improvement initiatives.
• Cultivate strong cross-functional partnerships with retail, cultivation, HR, finance, and executive leadership to ensure alignment of technology strategy with business goals.
• Oversee the design, deployment, and support of enterprise IT infrastructure, including servers, networking, cloud services, and end-user computing.
• Manage Microsoft 365 administration, identity and access management (Entra ID), and endpoint compliance via Intune.
• Lead website and network security initiatives, ensuring up time and protection through advanced Cloudflare configurations and WAF rule management.
• Direct tactical and strategic decisions related to hardware selection, lifecycle management, and vendor evaluation, balancing performance, scalability, and cost efficiency.
• Implement comprehensive Cost-Benefit Analyses (CBAs) and Total Cost Management (TCM) frameworks to guide procurement, renewals, and capital planning decisions.
• Administer and optimize SQL-based reporting systems, ERP integrations, and data pipelines supporting analytics, compliance, and business intelligence functions.
• Ensure cybersecurity best practices, backup strategies, and disaster recovery protocols across all facilities and systems.
• Lead enterprise-wide IT initiatives—including cloud migrations, ERP rollouts, retail expansions, and infrastructure standardization projects—from planning to deployment.
• Develop and maintain IT project portfolios, timelines, and risk assessments using structured project management methodologies.Communicate project status, dependencies, and ROI to leadership through dashboards, reports, and stakeholder briefings.
• Serve as a trusted advisor to leadership on emerging technologies, automation opportunities, and system integrations that drive business value.
• Oversee contract negotiation, vendor performance, and service delivery across all IT domains.
• Develop and manage operating and capital budgets, forecasting IT expenditure with an emphasis on cost optimization and lifecycle value.
• Benchmark and assess emerging technologies for fit, scalability, and long-term ROI.

SUPERVISORY RESPONSIBILITIES :

Directly supervises the Helpdesk, Retail and Facilities Administrators

JOB REQUIREMENTS :