Mortgage Processor I

Description

It’s about interactions more than transactions.

Have others complimented you on your attention to detail and exceptional organizational skills? Are you known for your ability to adapt in everchanging fast paced environments? Are you ready to facilitate all the moving pieces to help deliver a top-quality experience? If so, being a Mortgage Processor with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services.

Who you are :

As a Mortgage Processor I , you are our key support. You will be responsible for assisting borrowers, title companies and lending teams to efficiently collect documentation and provide complete loan file for underwriting evaluations and closing. You’ll be responsible for analyzing incomes to determine financial standing of potential clients. More than that, this role is about building relationships and doing so with integrity, caring, and excellence in mind.

What you’ll do :

Independently follow the process of large and complex mortgage loans from application through preparation to ensure quality service throughout the mortgage origination process

Maintain contact with borrowers, title companies and lending teams to efficiently collect documentation and to provide a complete loan file for underwriting evaluations and closings

Analyze incomes to determine financial standing of potential clients

Utilize subject matter expertise to ensure organization is adhering to current internal policy and State / Federal mortgage lending regulations

Address mortgage processing issues and obtain clarifications as needed to ensure loan file is fully documented prior to underwriting

Act as a liaison between the clients, underwriters, and organizational staff to ensure effective communication throughout multiple departments

Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need :

1+ years of real estate processing experience or 2+ years loan operations experience

Strong customer service skills

Excellent organizational skills with strong attention to detail

Excellent written and verbal communication skills

Knowledge of basic mortgage lending regulatory guidelines

Proficiency with Microsoft computer application

Additional Preferred Skills :

Bachelor’s Degree

Experience with Empower LOS or Blend applications

Experience with Desktop Underwriting (DU) or AUS

Bilingual (English and Spanish preferred)

Real estate title work experience

Knowledge of legal documents related to consumer real estate

Our Benefits :

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes :

Medical, dental, vision, long-term disability, and life insurance

401(k) matching

Generous holiday and paid time off schedule

Tuition reimbursement

Extensive health and wellness programs, including our Employee Assistance Program

Referral bonus program + more!