Travel Support Advisor

We are looking for a friendly and solution-oriented Travel Support Advisor to join our remote travel this fully virtual role youll assist clients throughout their travel journey from planning to post-trip follow-up ensuring they feel supported every step of the way. If you enjoy helping others have strong communication skills and thrive in a detail-focused role this opportunity is for you!

Key Responsibilities :

Client Support : Provide assistance via phone email and chat to answer questions resolve concerns and offer guidance before during and after travel.

Booking Assistance : Help clients with booking requests itinerary adjustments cancellations and upgrades.

Problem Solving : Handle last-minute travel changes or emergencies with professionalism and efficiency.

Vendor Communication : Coordinate with airlines hotels cruise lines and tour operators to resolve issues or confirm arrangements.

Documentation & Accuracy : Ensure all travel documentation confirmations and client details are accurate and up to date.

Feedback Collection : Follow up with travelers post-trip to gather feedback troubleshoot any issues and build client loyalty.

Process Improvement : Contribute to refining internal support systems and sharing insights for better client experiences.

Qualifications :

Experience in customer support hospitality or travel services is a plus.

Clear communicator with a patient and friendly demeanor.

Strong problem-solving skills and attention to detail.

Tech-savvy and comfortable using CRM and travel platforms.

Self-starter with excellent time management skills in a remote environment.

Passionate about helping others and ensuring smooth travel experiences.

What Youll Get :

100% remote work with flexible scheduling.

Supportive team environment with continuous training.

Access to exclusive industry tools resources and travel discounts.

Opportunities for growth and skill development.

Key Skills

Channel Marketing,Accounting Tally,CSS,Corporate Risk Management,Hibernate,Brokerage

Employment Type : Full Time

Experience : years

Vacancy : 1