Job Description
Responsible for operating high lift trucks to transport and load catering supplies, cargo, and other materials to and from aircraft. This position requires a strong focus on safety, efficiency, and adherence to airport and company protocols.
QUALIFICATIONS :
EDUCATION AND EXPERIENCE :
- High School diploma or equivalent.
- Computer experience preferred.
- Previous customer service experience preferred.
- Must be 18 years of age or older.
- Must have reliable telephone and transportation.
- Must have valid driver's license.
PERSONAL AND PHYSICAL REQUIREMENTS :
Treat all information as confidential.Possess the tact to deal with all levels of situations, client representatives, employees and the public.Must be able to read, write, understand and carry out instructions in English.Ability to communicate in English clearly and concisely verbally and in written form.Must be detail-oriented and perform with minimal supervision.Must be able to handle multiple situations simultaneously.Must have excellent radio / telephone skills.Must be able to lift, stoop, squat, push, stand and / or bend throughout the shift.Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis.Must be able to sit, stand, lift, and / or bend throughout shift.Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.Must pass pre-employment and random drug tests.Must pass a Criminal Background check.Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early / late flights, weather and mechanical delays, passenger assistance including accommodation / re-accommodation.Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).Must have clear driving record.PERFORMANCE RESPONSIBILITIES :
Safely operate high lift trucks to load and unload catering supplies, cargo, and other materials to and from aircraftAdhere to all airport safety regulations and company policiesActively participate in the company's Safety Management System (SMS)Ensure proper placement and securement of loads to prevent damage during transportConduct pre- and post-operation inspections of equipment to ensure it is in proper working conditionReport any equipment malfunctions or safety hazards to the supervisor immediatelyActively participate in the company's Safety Management System (SMS)Communicate effectively with ground operations staff, catering personnel, and flight crews to ensure timely and accurate deliveriesCoordinate with other team members to optimize workflow and minimize delaysMaintain accurate records of deliveries, including quantities, destinations, and any discrepanciesComplete required documentation for tracking and reporting purposes.Provide courteous and professional service to all airport personnel and flight crews.Address any concerns or issues promptly and escalate to the supervisor when necessary.Other Duties as Assigned