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Business Analyst

Business Analyst

AlcorBaltimore, Maryland, USA
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Alcor is looking for an Business Analyst. Please find the Job Description below.

  • Process Analysis and Documentation :

Conduct in-depth interviews and meetings with stakeholders to gather requirements and map out current business processes.

  • Analyze and document business processes and workflows, creating visual representations (e.g., process flow diagrams).
  • Translate business needs into detailed functional requirements for development and testing teams.
  • Stakeholder Collaboration :
  • Act as a liaison between business units, IT teams, and external stakeholders to ensure alignment of project goals.

  • Assist in defining the direction and strategy for an engagement while ensuring organizational needs are being addressed.
  • Facilitate workshops, interviews, and brainstorming sessions to gather and validate requirements.
  • Attend project and client meetings to ensure that business processes meet Medicare and Medicaid requirements.
  • Requirements Management :
  • Develop, document, and prioritize functional and non-functional requirements.

  • Manage operational and functional baselines and impact analysis for changes in requirements.
  • Assist in Change Management initiatives to ensure consistency across systems.
  • Training and Testing Support :
  • Prepare and deliver training materials for internal teams, educating them on new and updated business processes.

  • Support the software testing team by helping them understand business requirements and testing priorities.
  • Provide ongoing support for project teams, helping resolve issues related to requirements and processes.
  • Collaborate with Quality Assurance (QA) teams to develop test cases, ensuring requirements are met in the final product.
  • Education :

  • Bachelor’s degree in Business Administration, Information Systems, Computer Science, Healthcare Administration, or a related field.
  • 4+ years of experience as a Business Analyst, preferably in healthcare or government programs.
  • Experience with business process modeling, documentation tools, and data analysis.
  • Experience with Medicare / Medicaid programs or other federal healthcare-related initiatives is a strong plus.
  • Skills :

  • Strong analytical skills : Ability to analyze, synthesize, and interpret complex business processes and translate them into actionable documentation.
  • Technical proficiency : Familiarity with software testing life cycles, data analysis, and relevant software tools (e.g., Visio, Jira, Confluence, Excel).
  • Excellent communication skills : Able to interact effectively with technical and non-technical stakeholders, facilitate interviews, and deliver presentations.
  • Documentation skills : Proficient in creating process flow diagrams, business requirement documents (BRD), use cases, and functional specifications.
  • Problem-solving skills : Demonstrated experience identifying process improvements and managing complex workflows.
  • Attention to detail : Capable of managing and organizing large volumes of information with precision.
  • Team collaboration : Works well in a collaborative environment and across departments.
  • Tools :

  • Microsoft Visio : For creating flowcharts, process diagrams, and visual process models.
  • Microsoft Office Suite (especially Excel and Word) : For documentation, analysis, and presentation of data.
  • Jira : For requirements management, issue tracking, and project tracking (especially in Agile environments).
  • Confluence : For documentation and collaboration on requirements and project artifacts.
  • Slack, Microsoft Teams, and Zoom : For communication and remote collaboration with stakeholders.
  • SharePoint : For storing, sharing, and collaborating on documentation within the organization.
  • TestRail : For test management
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    Analyst • Baltimore, Maryland, USA