Customer Service Clerk - Delray Beach (Multiple Positions)

Customer Service Clerk

Start Your Career with a Purpose - and a smile! We offer on the job training!

Do you have a knack for helping people and keeping things organized? We're looking for a Customer Service Clerk to join our Violations Bureau and Civil department located in our beautiful Delray Beach Courthouse!

As a customer service clerk in the Violations Bureau, you will be on the front lines of delivering excellent service to the public. Whether it's answering questions about traffic citations, accepting payments, or setting court hearings, your calm demeanor and great communication skills will keep things running smoothly. You will have the exciting opportunity to gain complex knowledge on traffic citations, reinstating drivers licenses, misdemeanors cases, county ordinances, and much more!

As a Court Specialist customer service clerk in the Civil department, you will assist a wide range of customers coming into the courthouse seeking assistance in relation to civil matters, i.e. passports, marriage licenses, filing civil cases and more! Among other duties, you will be tasked with accepting payments and answering customer inquiries via phone and email.

We offer on the job training! So, if you are motivated, reliable, and ready to learn, we will help you grow!

This position is eligible for a one dollar per hour stipend which has already been added to the salary advertised. The one dollar per hour stipend will be awarded upon completion of the introductory period. The stipend will no longer apply should the employee transfer out of this position.

Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include :

• Generous paid time off and 17 paid holidays yes you read that right!
• Superior health care plans with lower costs to you
• Retirement choices through the Florida Retirement System and deferred compensation plan
• Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• Tuition Reimbursement
• Qualifying employer for Public Service Loan Forgiveness

At the Clerk of the Circuit Court & Comptroller's Office you can :

Note : Vacancy postings may be cancelled at any time based on business needs. Applicants who have applied will be notified of cancellations. Applicants with a disability who require accommodation within the application / interview process should direct a request in advance to human resources.