Talent.com
Office Services Associate
Office Services AssociateR.R. Donnelley • Houston, TX, US
Office Services Associate

Office Services Associate

R.R. Donnelley • Houston, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Company Description

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly

Job Description

The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio / visual, reception, and other Williams Lea service lines as needed.

Williams Lea is hiring for an Office Services Associate for our Houston office to work Monday through Friday 9 : 30 am to 6 : 00 pm!

Pay : $ - $

Benefits :

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts

The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio / visual, reception, and other Williams Lea service lines as needed.

Job Duties :

  • denotes an “essential function”)
  • Utilize appropriate logs for all office services work.
  • Ensure that job tickets are properly filled out before beginning work.
  • Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
  • Follow procedures to run jobs in proper order.
  • Communicate with supervisor or client on job or deadline issues.
  • Meet contracted deadlines for accepting, completing, and delivering all work.
  • Troubleshoot basic equipment problems.
  • Be able to lift up to 50 lbs. on a regular basis.
  • Prioritize workflow.
  • Performs Quality Assurance on own and work of others.
  • Load machines with various paper, toner, supplies.
  • Answer telephone, emails, and place service calls when needed.
  • Interact with clients in person, over the phone or electronically.
  • Adhere to Williams Lea policies in addition to client site policies.
  • Use equipment and supplies in a cost-efficient manner.
  • Qualifications

    Job Qualifications :

  • High school diploma or equivalent.
  • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
  • Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
  • Familiar with general back office procedures to meet and maintain client satisfaction.
  • Proven customer service skills are required in order to create, maintain and enhance customer relationships.
  • Good written and verbal communication skills, including professional telephone and email etiquette.
  • Attention to detail with good organizational skills.
  • Must be able to meet deadlines and complete all projects in a timely manner.
  • Ability to handle sensitive and / or confidential documents and information.
  • Able to make independent decisions that conform to business needs and policy.
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
  • Must work well in a team environment.
  • Must be able to interact effectively with multi-functional and diverse backgrounds.
  • Ability to work in a fast-paced environment.
  • Must be self-motivated with positive can-do attitude.
  • Working Conditions :

  • Position operates at sites with maximum of 24 / 7 operations. Individual shift requirements will vary by site.
  • Ability to work overtime as needed.
  • Work is performed in a professional work environment.
  • Professional attire required.
  • Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner.
  • Must be able to work standing up all or most of the time.
  • Who we are : In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

    Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

    We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

    Additional Information

    It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

    Williams Lea is a drug-free workplace and performs pre employment substance abuse testing.

    #GOC

    #LI-0925

    #li-onsite

    All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

    serp_jobs.job_alerts.create_a_job

    Office Associate • Houston, TX, US

    Job_description.internal_linking.related_jobs
    Senior Tax Associate - National Office (JD Required)

    Senior Tax Associate - National Office (JD Required)

    EisnerAmper • Houston, TX, United States
    serp_jobs.job_card.full_time
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Service Associate

    Client Service Associate

    Freedom Day Solutions, LLC • Houston, TX, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Join our dynamic team at Freedom Day Solutions, where innovation, relationships, and integrity drive everything we do.Freedom Day Solutions, LLC is an independent Registered Investment Advisory fir...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Part-time Client Service Associate (Teller - 20 hours) - Memorial City / Houston, TX

    Part-time Client Service Associate (Teller - 20 hours) - Memorial City / Houston, TX

    BankTalent HQ • Houston, TX, United States
    serp_jobs.job_card.part_time
    At Amegy Bank, people and culture are at the heart of everything we do.Everyone counts" isn't just a phrase.It is woven into all aspects of our organization. We know that to be successful in deliver...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Platform, Client Service Associate

    Client Platform, Client Service Associate

    JPMorgan Chase • Houston, TX, US
    serp_jobs.job_card.full_time
    Associate, North America Client Platform.We are looking for a talented Associate to join the North America Client Platform team within Americas Client Service. As an Associate on this team, you will...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Partner - General Liability - All Texas Offices

    Partner - General Liability - All Texas Offices

    Kahana and Feld LLP • Houston, TX, United States
    serp_jobs.job_card.full_time
    National Firm Looking for a General Liability Partner to join our Texas Team!.Kahana Feld is an award-winning national law firm with twelve offices nationally and growing.We are seeking General Lia...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Support Associate

    Operations Support Associate

    Corps Team • Houston, TX, US
    serp_jobs.job_card.temporary
    Our client, a water technology provider, is seeking an Operations Support Associate for a 6+ month contract opportunity located in Houston, TX. The Operations Support Associate will be responsible f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Office Service Representative I

    Office Service Representative I

    Canon U.S.A., Inc. • Houston, TX, United States
    serp_jobs.job_card.full_time
    Office Service Representative I.Position Type (Portal Searching).Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all cla...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Client Service Associate (Teller - 30 hours) - Northwest Crossing / Houston, TX

    Client Service Associate (Teller - 30 hours) - Northwest Crossing / Houston, TX

    BankTalent HQ • Houston, TX, United States
    serp_jobs.job_card.full_time
    At Amegy Bank, people and culture are at the heart of everything we do.Everyone counts" isn't just a phrase.It is woven into all aspects of our organization. We know that to be successful in deliver...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate : Private Equity

    Associate : Private Equity

    White & Case LLP • Houston, TX, United States
    serp_jobs.job_card.full_time
    White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide.Our long history as an international firm means we are perfectly placed to help ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Associate

    Operations Associate

    Compunnel Inc. • Houston, TX, US
    serp_jobs.job_card.temporary
    Title : Operations Support Associate.The Operations Support Associate will be responsible for completing standard and non-routine business processes to support sales and branch operations ensuring t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Service Associate

    Service Associate

    Morgan Stanley • Houston, TX, US
    serp_jobs.job_card.full_time
    Service Associates perform operational support and oversight on behalf of the Market as well as general management support functions and special projects. The role is responsible for daily functions...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Collections Associate

    Remote Collections Associate

    Global Channel Management • Houston, TX, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    About the job Remote Collections Associate.Remote Collections Associate needs 1+ years collections experience.Collections Associate, Ecommerce, Payments or Financial Services, Payment Processing.Ex...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Associate (Houston)

    Operations Associate (Houston)

    Compunnel Inc. • Houston, TX, US
    serp_jobs.job_card.part_time +1
    Title : Operations Support Associate.The Operations Support Associate will be responsible for completing standard and non-routine business processes to support sales and branch operations ensuring t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Part-time Client Service Associate (Teller - 20 hours) - Heights-Taylor / Houston, TX

    Part-time Client Service Associate (Teller - 20 hours) - Heights-Taylor / Houston, TX

    BankTalent HQ • Houston, TX, United States
    serp_jobs.job_card.part_time
    At Amegy Bank, people and culture are at the heart of everything we do.Everyone counts" isn't just a phrase.It is woven into all aspects of our organization. We know that to be successful in deliver...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Warehouse Office Support

    Warehouse Office Support

    Houston Staffing • Houston, TX, US
    serp_jobs.job_card.full_time
    Associates in a Warehouse Office Associate role support the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Exempt Organizations Tax Associate

    Exempt Organizations Tax Associate

    Houston Staffing • Houston, TX, US
    serp_jobs.job_card.full_time
    Cherry Bekaert delivers innovative advisory, assurance, and tax services to clients.Our Not-for-Profit Tax team is looking for an Experienced Associate. The Associate will have the opportunity to wo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Client Services Associate

    Client Services Associate

    TradeJobsWorkforce • 77275 Houston, TX, US
    serp_jobs.job_card.full_time
    As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr. Investor Services Associate

    Sr. Investor Services Associate

    Cornerstone Capital Bank • Houston, TX, United States
    serp_jobs.job_card.full_time
    Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! W...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted