Office Assistant

Job Description

Job Description

Benefits :

• Flexible schedule
• Paid time off
• Training & development

Job Summary :

Voda Cleaning & Restoration is a trusted provider of water mitigation, mold remediation, trauma cleanup, professional cleaning, and property restoration services. We are committed to professionalism, integrity, and customer care. As we continue to grow, we are looking for a detail-oriented and reliable Part-Time Office Assistant to help keep our operations running smoothly.

The Office Assistant will provide administrative support to the team, helping with scheduling, customer service, claims follow-ups and job documentation. This role is ideal for someone who is organized, dependable, and comfortable working in a fast-paced environment. Prior experience in restoration, construction, or cleaning industries is a plus but not required.

Primary Responsibilities

Answer phones, respond to emails, and provide excellent customer service.

Schedule and confirm appointments, dispatch technicians, and manage calendars.

Assist with preparing job files, estimates, invoices, and insurance documentation.

Enter and maintain customer information and project notes in company systems.

Support marketing efforts (social media posts, BNI tracking, flyers, etc.).

File, scan, and organize records to ensure compliance and efficiency.

Communicate with subcontractors and vendors as needed.

Perform general office tasks including ordering supplies, managing mail, and maintaining a clean and organized workspace.

Other duties as assigned

Qualifications, Education and Experience

High school diploma or equivalent; some college preferred.

Prior office, customer service, or administrative experience required.

Strong organizational skills and attention to detail.

Proficient with Microsoft Office (Word, Excel, Outlook); QuickBooks / Xactimate experience is a plus.

Excellent communication skills (verbal and written).

Ability to work independently with minimal supervision

Working Environment

Prolonged periods of sitting and computer work.

Ability to lift up to 25 lbs. occasionally (office supplies, files, etc.).Ability to work in a variety of environments including those with high humidity, heat, cold, dust, odors, and damp conditions.